Cypher Fundamentals completed - Sandbox does not start. Wish to re-run queries

General Graph Academy
1

Hello

Newbie, requesting help please.

I completed the Cypher fundamentals course. I am refreshing some material and when I try "Run in Sandbox" - the sandbox does not start.

I kindly request your suggestions on how to get the sandbox going with the initial data.

Much appreciate your help.

Thanks
Anshu

2

You can try deleting the sandbox. The next time you enter the class it should be recreated.

1 Like
3

@glilienfield

Thank you for your prompt help.
Would you please be able to point me to info on deleting the sandbox.

I tried following the instructions in the post :

But did not get past the registration page.

Thanks and best

4

You should have received an email when you registered for the class on the sandbox instructions. It should have a link to the sandbox.

If you can not find it, did you try to login into sandbox.neo4j.com account as the other post suggested? Does it list your class sandbox?

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5

Hi @glilienfield

Thanks for your pointers.
I checked my registration email and it points me to http://sandbox.neo4j.com as well.
I am not able to get past the email verification page, hence not able to login to the sandbox
(I do not get the verification email)

Just for info, the sandbox works for another course that I have currently "in progress".
The problem with the sandbox (not working) seems to be for the course that has been "completed" ? Maybe it is per design, I wonder ?

Any thoughts welcome.

Thanks and best

6

Sandboxes will also expire after a specified time. You usually get a warning email. It is possible it has expired and deleted. I just created a new sandbox for a class I had resumed taking to see what would happen. A new sandbox was created for the class. It states it will expire in 3 days.

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7

Great, thanks.
Let us see what happens.

If any ideas on how I could get past the login on sandbox, would much appreciate.

Thanks

8

Hi,

Once you have completed a course and go back to review the content the sandbox you used in the course is no longer available in GraphAcademy.

You can create a new movies sandbox at sandbox.neo4j.com at any time which will contain the same data as you had when taking the Cypher Fundamentals course.

I hope this helps.

Martin

1 Like
9

Thank you v much @martin.ohanlon

This explains the situation I am facing and the solution.

Could you kindly help me with the login to sandbox.neo4j.com ?
I am not able to complete the login process.
The credentials are verified ok and then it gets to the page "sending verification email".
I did not receive a verification email, despite trying several times (last couple of days). Hence not able to go further into the sandbox site.

Any ideas welcome or maybe I am missing something.

Thanks and best

10

Hi Anshu, sorry to hear you had issues logging into sandbox. I believe we've identified & addressed the issue, so please try logging in again and let us know if you still see the "sending verification email" message.

If you are still facing issues, it would be very helpful if you could share the email address that you are using to login to sandbox so we can investigate further. Thanks!

1 Like
11

Hi Jon,

Thanks for helping investigate my problem.
I tried logging in again and have the same problem "sending verification email".
I have sent you my email address.

Best
Anshu

12

Including a screen shot, for the page where I get stuck. Thanks

image
image1492×328 17.1 KB

13

Quick update. My problem is solved.

The login problem to the sandbox was solved - thanks to @jon.harris.
I was able to create the movies database and run queries on it in workspaces.
I am able to re-run course queries now :slight_smile: .

Thanks all for your help. Much appreciate.

Best
Anshu