Upon first opening of Neo4j desktop, it gets stuck at Please choose path where you want to store application data

Upon first opening of Neo4j desktop, it gets stuck at "Please choose path where you want to store application data" I click on Confirm but it does not do anything! HELP!

I click on Confirm but it does not do anything! I am using Windows 10. Can anyone help me because I really want to learn Neo4j!

Thanks- it worked btw.

Hi i have the same problem in spite of adding all the mentioned variables above as you can see in the picture blow. I would really apreaciate your help as i can't really do anything about it and i really need to fix the desktop for my project.
Thanks for your lovely help

I have the same issue

Implement some of the suggestions but not work

here is the log

[2022-10-26 18:57:52.126] [info] Starting Neo4j Desktop 1.4.15 @ Windows_NT 6.1.7601
[2022-10-26 18:57:53.872] [info] Initializing persistence
[2022-10-26 18:57:53.879] [info] GraphQL server is running @ http://127.0.0.1:11001
[2022-10-26 18:57:53.886] [info] Creating persistent store - projects
[2022-10-26 18:57:53.949] [info] Creating persistent store - databases
[2022-10-26 18:57:54.073] [info] Creating persistent store - userData
[2022-10-26 18:57:54.091] [info] Creating persistent store - graphApps
[2022-10-26 18:57:54.104] [info] Creating persistent store - plugins
[2022-10-26 18:57:54.124] [info] Creating persistent store - distributions
[2022-10-26 18:57:54.139] [info] Creating persistent store - licenses
[2022-10-26 18:57:54.152] [info] Creating persistent store - notifications
[2022-10-26 18:57:54.176] [info] Creating persistent store - karhu
[2022-10-26 18:57:54.195] [info] Creating persistent store - permissions
[2022-10-26 18:57:54.208] [info] Creating persistent store - certificates
[2022-10-26 18:57:54.221] [info] Configuring crash reporting
[2022-10-26 18:57:54.226] [info] Creating new client ID
[2022-10-26 18:57:54.234] [info] Reading settings
[2022-10-26 18:57:54.242] [info] PowerShell compatibility check
[2022-10-26 18:57:55.759] [info] PowerShell is incompatible. Enabling alternative Neo4j starter.
[2022-10-26 18:57:55.777] [info] Reading bundled resources C:\Program Files\Neo4j Desktop\resources
[2022-10-26 18:57:55.782] [info] Distribution folder for java should exist
[2022-10-26 18:57:55.786] [info] Will copy [
'zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip',
'zulu8.48.0.53-ca-jdk8.0.265-win_x64.zip'
]
[2022-10-26 18:58:31.579] [info] Distribution folder for neo4j should exist
[2022-10-26 18:58:31.767] [info] Will copy [ 'neo4j-enterprise-4.4.5-windows.zip' ]
[2022-10-26 18:58:48.204] [info] Reading bundled resources C:\Program Files\Neo4j Desktop\resources
[2022-10-26 18:58:48.301] [info] Distribution folder for graphApps should exist
[2022-10-26 18:58:48.334] [info] Will copy [ 'neo4j-bloom-2.1.1.tar.gz', 'neo4j-browser-4.4.3.tar.gz' ]
[2022-10-26 18:58:51.954] [info] Copying C:\Program Files\Neo4j Desktop\resources\offline\plugins to C:\Users\fabiomo\AppData\Local\Neo4j\Relate\Cache\plugin
[2022-10-26 18:58:51.960] [info] Copying C:\Program Files\Neo4j Desktop\resources\offline\plugin-versions to C:\Users\fabiomo\.Neo4jDesktop\relate-data\plugin-versions
[2022-10-26 18:58:52.114] [info] Starting Nest application... NestFactory
[2022-10-26 18:58:52.191] [info] ElectronModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.194] [info] s dependencies initialized InstanceLoader
[2022-10-26 18:58:52.197] [info] ConfigHostModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.199] [info] WebModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.201] [info] WebModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.203] [info] ConfigModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.205] [info] ConfigModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.208] [info] SystemModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.211] [info] SystemModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.351] [info] GraphQLSchemaBuilderModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.354] [info] WindowModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.357] [info] n dependencies initialized InstanceLoader
[2022-10-26 18:58:52.360] [info] FilesModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.362] [info] AuthModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.365] [info] HealthModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.368] [info] DBMSModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.370] [info] DBMSPluginsModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.372] [info] DBModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.374] [info] ExtensionModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.376] [info] ProjectModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.380] [info] GraphQLModule dependencies initialized InstanceLoader
[2022-10-26 18:58:53.464] [info] Nest application successfully started NestApplication
[2022-10-26 18:58:53.470] [info] Relate management API is running @ http://127.0.0.1:12600
[2022-10-26 18:58:53.475] [info] Configuring proxy: NO_PROXY
[2022-10-26 18:58:55.872] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 18:59:00.897] [error] Online check error: {
name: 'TimeoutError',
message: 'Promise timed out after 5000 milliseconds',
stack: 'TimeoutError: Promise timed out after 5000 milliseconds\n' +
' at Timeout._onTimeout (C:\\Program Files\\Neo4j Desktop\\resources\\app.asar\\node_modules\\p-timeout\\index.js:27:54)\n' +
' at listOnTimeout (internal/timers.js:554:17)\n' +
' at processTimers (internal/timers.js:497:7)'
}
[2022-10-26 18:59:00.914] [info] Online check request: http://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 18:59:02.967] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 18:59:02.987] [info] Stopping any running DBMSs
[2022-10-26 18:59:02.990] [warn] C:\Users\fabiomo\.Neo4jDesktop\neo4jDatabases not found
[2022-10-26 18:59:02.992] [info] Registering listener for protocolManager/arguments/changed
[2022-10-26 18:59:03.056] [info] Opening main window
[2022-10-26 18:59:04.263] [error] Protocol Manager type error: url must be string. url = undefined
[2022-10-26 18:59:19.790] [info] Registering IPC listeners
[2022-10-26 18:59:19.792] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 18:59:24.108] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 18:59:24.112] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 18:59:40.352] [info] Initiating Mixpanel: Name = Desktop Project; pId = 2556a08ecb18f6fe0a0d5488e704927e ; uId = client-acfea9c1-f16c-4122-98ff-6223eb5ab273
[2022-10-26 18:59:40.391] [info] Initiating Segment
[2022-10-26 18:59:40.394] [info] Creating new analytics tracking id
[2022-10-26 18:59:43.916] [warn] ERROR: {"error":"Fetch status [404]","url":"https://neo4j.com/release-notes/neo4j-5.1.0/"}
[2022-10-26 18:59:59.814] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:00:00.578] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:00:39.820] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:00:40.560] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:01:19.841] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:01:20.581] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:01:59.846] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:02:00.603] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:02:39.863] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:02:40.601] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:03:19.877] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:03:20.618] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:03:59.881] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:04:00.628] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:04:39.884] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:04:40.629] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:05:19.893] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:05:20.622] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:05:59.904] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:06:00.637] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:06:39.917] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:06:40.656] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:07:19.918] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:07:20.665] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:07:59.919] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:08:00.661] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:08:39.918] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:08:40.652] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:09:19.920] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:09:20.666] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:09:59.921] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:10:00.672] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:10:39.921] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:10:40.670] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:11:19.923] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:11:20.656] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:11:59.922] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:12:00.654] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:12:39.923] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:12:40.673] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:13:07.613] [info] App is quitting
[2022-10-26 19:13:07.618] [info] Cleaning up Windows specific Jump List Tasks
[2022-10-26 19:13:07.674] [info] Cleaning up file watchers
[2022-10-26 19:13:07.677] [info] Stopping all active DBMSs
[2022-10-26 19:13:07.696] [info] App quit with 0 code
[2022-11-16 11:58:41.587] [info] Starting Neo4j Desktop 1.4.15 @ Windows_NT 6.1.7601
[2022-11-16 11:58:44.385] [info] Initializing persistence
[2022-11-16 11:58:44.399] [info] GraphQL server is running @ http://127.0.0.1:11001
[2022-11-16 11:58:44.832] [info] Configuring crash reporting
[2022-11-16 11:58:44.838] [info] Reading settings
[2022-11-16 11:58:44.841] [info] PowerShell compatibility check
[2022-11-16 11:58:46.160] [info] PowerShell is incompatible. Enabling alternative Neo4j starter.
[2022-11-16 11:58:46.213] [info] Reading bundled resources C:\Program Files\Neo4j Desktop\resources
[2022-11-16 11:58:46.280] [info] Distribution folder for java should exist
[2022-11-16 11:59:57.039] [info] Will copy
[2022-11-16 11:59:57.291] [info] Distribution folder for neo4j should exist
[2022-11-16 12:00:38.294] [info] Will copy
[2022-11-16 12:00:38.338] [info] Reading bundled resources C:\Program Files\Neo4j Desktop\resources
[2022-11-16 12:00:38.390] [info] Distribution folder for graphApps should exist
[2022-11-16 12:00:38.757] [warn] Failed to read installed 'neo4j-bloom', will replace with bundled distribution Error: Graph-App[neo4j-bloom] does not contain package.json
at c (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:55736)
at async d (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:42923)
at async C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:81886
at async Promise.all (index 0)
at async w (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:81755)
at async C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:83669
at async t.default (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:83953)
at async App. (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:230777)
[2022-11-16 12:00:38.761] [warn] Failed to read installed 'neo4j-browser', will replace with bundled distribution Error: Graph-App[neo4j-browser] does not contain package.json
at c (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:55736)
at async d (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:42923)
at async C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:81886
at async Promise.all (index 1)
at async w (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:81755)
at async C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:83669
at async t.default (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:83953)
at async App. (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:230777)
[2022-11-16 12:00:38.764] [info] Will copy [ 'neo4j-bloom-2.1.1.tar.gz', 'neo4j-browser-4.4.3.tar.gz' ]
[2022-11-16 12:00:45.081] [info] Copying C:\Program Files\Neo4j Desktop\resources\offline\plugins to C:\Users\fabiomo\AppData\Local\Neo4j\Relate\Cache\plugin
[2022-11-16 12:00:45.102] [info] Copying C:\Program Files\Neo4j Desktop\resources\offline\plugin-versions to C:\Users\fabiomo\.Neo4jDesktop\relate-data\plugin-versions
[2022-11-16 12:00:45.445] [info] Starting Nest application... NestFactory
[2022-11-16 12:00:45.774] [info] ElectronModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.781] [info] s dependencies initialized InstanceLoader
[2022-11-16 12:00:45.786] [info] ConfigHostModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.790] [info] WebModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.792] [info] WebModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.795] [info] ConfigModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.797] [info] ConfigModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.800] [info] SystemModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.802] [info] SystemModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.044] [info] GraphQLSchemaBuilderModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.047] [info] WindowModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.050] [info] n dependencies initialized InstanceLoader
[2022-11-16 12:00:46.052] [info] FilesModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.054] [info] AuthModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.056] [info] HealthModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.058] [info] DBMSModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.060] [info] DBMSPluginsModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.062] [info] DBModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.064] [info] ExtensionModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.066] [info] ProjectModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.068] [info] GraphQLModule dependencies initialized InstanceLoader
[2022-11-16 12:00:47.470] [info] Nest application successfully started NestApplication
[2022-11-16 12:00:47.475] [info] Relate management API is running @ http://127.0.0.1:12567
[2022-11-16 12:00:47.478] [info] Configuring proxy: NO_PROXY
[2022-11-16 12:00:49.808] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-11-16 12:00:54.817] [error] Online check error: {
name: 'TimeoutError',
message: 'Promise timed out after 5000 milliseconds',
stack: 'TimeoutError: Promise timed out after 5000 milliseconds\n' +
' at Timeout._onTimeout (C:\\Program Files\\Neo4j Desktop\\resources\\app.asar\\node_modules\\p-timeout\\index.js:27:54)\n' +
' at listOnTimeout (internal/timers.js:554:17)\n' +
' at processTimers (internal/timers.js:497:7)'
}
[2022-11-16 12:00:54.827] [info] Online check request: http://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-11-16 12:00:55.805] [info] Online check response: 200 version: 1.5.3
files

Hi, I have the same error. The above solutions did not work.
Is there any other solution?
Julio

try to install windows management framework 4.0

My issue was due to Powershell being blocked by antivirus software. Once an exception was added for Powershell, everything worked fine.

1 Like

OMG thank you so much. I had the same issue and I tried everything before I find your message. It works. (It was COMODO antivirus if someone interested)