krwins
( Krwins)
January 23, 2020, 7:37pm
1
Upon first opening of Neo4j desktop, it gets stuck at "Please choose path where you want to store application data" I click on Confirm but it does not do anything! HELP!
I click on Confirm but it does not do anything! I am using Windows 10. Can anyone help me because I really want to learn Neo4j!
Hi i have the same problem in spite of adding all the mentioned variables above as you can see in the picture blow. I would really apreaciate your help as i can't really do anything about it and i really need to fix the desktop for my project.
Thanks for your lovely help
frmoreira
(Frmoreira)
November 16, 2022, 8:12pm
4
I have the same issue
Implement some of the suggestions but not work
here is the log
[2022-10-26 18:57:52.126] [info] Starting Neo4j Desktop 1.4.15 @ Windows_NT 6.1.7601
[2022-10-26 18:57:53.872] [info] Initializing persistence
[2022-10-26 18:57:53.879] [info] GraphQL server is running @ http://127.0.0.1:11001
[2022-10-26 18:57:53.886] [info] Creating persistent store - projects
[2022-10-26 18:57:53.949] [info] Creating persistent store - databases
[2022-10-26 18:57:54.073] [info] Creating persistent store - userData
[2022-10-26 18:57:54.091] [info] Creating persistent store - graphApps
[2022-10-26 18:57:54.104] [info] Creating persistent store - plugins
[2022-10-26 18:57:54.124] [info] Creating persistent store - distributions
[2022-10-26 18:57:54.139] [info] Creating persistent store - licenses
[2022-10-26 18:57:54.152] [info] Creating persistent store - notifications
[2022-10-26 18:57:54.176] [info] Creating persistent store - karhu
[2022-10-26 18:57:54.195] [info] Creating persistent store - permissions
[2022-10-26 18:57:54.208] [info] Creating persistent store - certificates
[2022-10-26 18:57:54.221] [info] Configuring crash reporting
[2022-10-26 18:57:54.226] [info] Creating new client ID
[2022-10-26 18:57:54.234] [info] Reading settings
[2022-10-26 18:57:54.242] [info] PowerShell compatibility check
[2022-10-26 18:57:55.759] [info] PowerShell is incompatible. Enabling alternative Neo4j starter.
[2022-10-26 18:57:55.777] [info] Reading bundled resources C:\Program Files\Neo4j Desktop\resources
[2022-10-26 18:57:55.782] [info] Distribution folder for java should exist
[2022-10-26 18:57:55.786] [info] Will copy [
'zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip',
'zulu8.48.0.53-ca-jdk8.0.265-win_x64.zip'
]
[2022-10-26 18:58:31.579] [info] Distribution folder for neo4j should exist
[2022-10-26 18:58:31.767] [info] Will copy [ 'neo4j-enterprise-4.4.5-windows.zip' ]
[2022-10-26 18:58:48.204] [info] Reading bundled resources C:\Program Files\Neo4j Desktop\resources
[2022-10-26 18:58:48.301] [info] Distribution folder for graphApps should exist
[2022-10-26 18:58:48.334] [info] Will copy [ 'neo4j-bloom-2.1.1.tar.gz', 'neo4j-browser-4.4.3.tar.gz' ]
[2022-10-26 18:58:51.954] [info] Copying C:\Program Files\Neo4j Desktop\resources\offline\plugins to C:\Users\fabiomo\AppData\Local\Neo4j\Relate\Cache\plugin
[2022-10-26 18:58:51.960] [info] Copying C:\Program Files\Neo4j Desktop\resources\offline\plugin-versions to C:\Users\fabiomo\.Neo4jDesktop\relate-data\plugin-versions
[2022-10-26 18:58:52.114] [info] Starting Nest application... NestFactory
[2022-10-26 18:58:52.191] [info] ElectronModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.194] [info] s dependencies initialized InstanceLoader
[2022-10-26 18:58:52.197] [info] ConfigHostModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.199] [info] WebModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.201] [info] WebModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.203] [info] ConfigModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.205] [info] ConfigModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.208] [info] SystemModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.211] [info] SystemModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.351] [info] GraphQLSchemaBuilderModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.354] [info] WindowModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.357] [info] n dependencies initialized InstanceLoader
[2022-10-26 18:58:52.360] [info] FilesModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.362] [info] AuthModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.365] [info] HealthModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.368] [info] DBMSModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.370] [info] DBMSPluginsModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.372] [info] DBModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.374] [info] ExtensionModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.376] [info] ProjectModule dependencies initialized InstanceLoader
[2022-10-26 18:58:52.380] [info] GraphQLModule dependencies initialized InstanceLoader
[2022-10-26 18:58:53.464] [info] Nest application successfully started NestApplication
[2022-10-26 18:58:53.470] [info] Relate management API is running @ http://127.0.0.1:12600
[2022-10-26 18:58:53.475] [info] Configuring proxy: NO_PROXY
[2022-10-26 18:58:55.872] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 18:59:00.897] [error] Online check error: {
name: 'TimeoutError',
message: 'Promise timed out after 5000 milliseconds',
stack: 'TimeoutError: Promise timed out after 5000 milliseconds\n' +
' at Timeout._onTimeout (C:\\Program Files\\Neo4j Desktop\\resources\\app.asar\\node_modules\\p-timeout\\index.js:27:54)\n' +
' at listOnTimeout (internal/timers.js:554:17)\n' +
' at processTimers (internal/timers.js:497:7)'
}
[2022-10-26 18:59:00.914] [info] Online check request: http://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 18:59:02.967] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 18:59:02.987] [info] Stopping any running DBMSs
[2022-10-26 18:59:02.990] [warn] C:\Users\fabiomo\.Neo4jDesktop\neo4jDatabases not found
[2022-10-26 18:59:02.992] [info] Registering listener for protocolManager/arguments/changed
[2022-10-26 18:59:03.056] [info] Opening main window
[2022-10-26 18:59:04.263] [error] Protocol Manager type error: url must be string. url = undefined
[2022-10-26 18:59:19.790] [info] Registering IPC listeners
[2022-10-26 18:59:19.792] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 18:59:24.108] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 18:59:24.112] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 18:59:40.352] [info] Initiating Mixpanel: Name = Desktop Project; pId = 2556a08ecb18f6fe0a0d5488e704927e ; uId = client-acfea9c1-f16c-4122-98ff-6223eb5ab273
[2022-10-26 18:59:40.391] [info] Initiating Segment
[2022-10-26 18:59:40.394] [info] Creating new analytics tracking id
[2022-10-26 18:59:43.916] [warn] ERROR: {"error":"Fetch status [404]","url":"https://neo4j.com/release-notes/neo4j-5.1.0/ "}
[2022-10-26 18:59:59.814] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:00:00.578] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:00:39.820] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:00:40.560] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:01:19.841] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:01:20.581] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:01:59.846] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:02:00.603] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:02:39.863] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:02:40.601] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:03:19.877] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:03:20.618] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:03:59.881] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:04:00.628] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:04:39.884] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:04:40.629] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:05:19.893] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:05:20.622] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:05:59.904] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:06:00.637] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:06:39.917] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:06:40.656] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:07:19.918] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:07:20.665] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:07:59.919] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:08:00.661] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:08:39.918] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:08:40.652] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:09:19.920] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:09:20.666] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:09:59.921] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:10:00.672] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:10:39.921] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:10:40.670] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:11:19.923] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:11:20.656] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:11:59.922] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:12:00.654] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:12:39.923] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-10-26 19:12:40.673] [info] Online check response: 200 version: 1.5.2
files
[2022-10-26 19:13:07.613] [info] App is quitting
[2022-10-26 19:13:07.618] [info] Cleaning up Windows specific Jump List Tasks
[2022-10-26 19:13:07.674] [info] Cleaning up file watchers
[2022-10-26 19:13:07.677] [info] Stopping all active DBMSs
[2022-10-26 19:13:07.696] [info] App quit with 0 code
[2022-11-16 11:58:41.587] [info] Starting Neo4j Desktop 1.4.15 @ Windows_NT 6.1.7601
[2022-11-16 11:58:44.385] [info] Initializing persistence
[2022-11-16 11:58:44.399] [info] GraphQL server is running @ http://127.0.0.1:11001
[2022-11-16 11:58:44.832] [info] Configuring crash reporting
[2022-11-16 11:58:44.838] [info] Reading settings
[2022-11-16 11:58:44.841] [info] PowerShell compatibility check
[2022-11-16 11:58:46.160] [info] PowerShell is incompatible. Enabling alternative Neo4j starter.
[2022-11-16 11:58:46.213] [info] Reading bundled resources C:\Program Files\Neo4j Desktop\resources
[2022-11-16 11:58:46.280] [info] Distribution folder for java should exist
[2022-11-16 11:59:57.039] [info] Will copy
[2022-11-16 11:59:57.291] [info] Distribution folder for neo4j should exist
[2022-11-16 12:00:38.294] [info] Will copy
[2022-11-16 12:00:38.338] [info] Reading bundled resources C:\Program Files\Neo4j Desktop\resources
[2022-11-16 12:00:38.390] [info] Distribution folder for graphApps should exist
[2022-11-16 12:00:38.757] [warn] Failed to read installed 'neo4j-bloom', will replace with bundled distribution Error: Graph-App[neo4j-bloom] does not contain package.json
at c (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:55736)
at async d (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:42923)
at async C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:81886
at async Promise.all (index 0)
at async w (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:81755)
at async C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:83669
at async t.default (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:83953)
at async App. (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:230777)
[2022-11-16 12:00:38.761] [warn] Failed to read installed 'neo4j-browser', will replace with bundled distribution Error: Graph-App[neo4j-browser] does not contain package.json
at c (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:55736)
at async d (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:42923)
at async C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:81886
at async Promise.all (index 1)
at async w (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:81755)
at async C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:83669
at async t.default (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:83953)
at async App. (C:\Program Files\Neo4j Desktop\resources\app.asar\dist\main.prod.js:1:230777)
[2022-11-16 12:00:38.764] [info] Will copy [ 'neo4j-bloom-2.1.1.tar.gz', 'neo4j-browser-4.4.3.tar.gz' ]
[2022-11-16 12:00:45.081] [info] Copying C:\Program Files\Neo4j Desktop\resources\offline\plugins to C:\Users\fabiomo\AppData\Local\Neo4j\Relate\Cache\plugin
[2022-11-16 12:00:45.102] [info] Copying C:\Program Files\Neo4j Desktop\resources\offline\plugin-versions to C:\Users\fabiomo\.Neo4jDesktop\relate-data\plugin-versions
[2022-11-16 12:00:45.445] [info] Starting Nest application... NestFactory
[2022-11-16 12:00:45.774] [info] ElectronModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.781] [info] s dependencies initialized InstanceLoader
[2022-11-16 12:00:45.786] [info] ConfigHostModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.790] [info] WebModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.792] [info] WebModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.795] [info] ConfigModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.797] [info] ConfigModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.800] [info] SystemModule dependencies initialized InstanceLoader
[2022-11-16 12:00:45.802] [info] SystemModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.044] [info] GraphQLSchemaBuilderModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.047] [info] WindowModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.050] [info] n dependencies initialized InstanceLoader
[2022-11-16 12:00:46.052] [info] FilesModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.054] [info] AuthModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.056] [info] HealthModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.058] [info] DBMSModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.060] [info] DBMSPluginsModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.062] [info] DBModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.064] [info] ExtensionModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.066] [info] ProjectModule dependencies initialized InstanceLoader
[2022-11-16 12:00:46.068] [info] GraphQLModule dependencies initialized InstanceLoader
[2022-11-16 12:00:47.470] [info] Nest application successfully started NestApplication
[2022-11-16 12:00:47.475] [info] Relate management API is running @ http://127.0.0.1:12567
[2022-11-16 12:00:47.478] [info] Configuring proxy: NO_PROXY
[2022-11-16 12:00:49.808] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-11-16 12:00:54.817] [error] Online check error: {
name: 'TimeoutError',
message: 'Promise timed out after 5000 milliseconds',
stack: 'TimeoutError: Promise timed out after 5000 milliseconds\n' +
' at Timeout._onTimeout (C:\\Program Files\\Neo4j Desktop\\resources\\app.asar\\node_modules\\p-timeout\\index.js:27:54)\n' +
' at listOnTimeout (internal/timers.js:554:17)\n' +
' at processTimers (internal/timers.js:497:7)'
}
[2022-11-16 12:00:54.827] [info] Online check request: http://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-11-16 12:00:55.805] [info] Online check response: 200 version: 1.5.3
files
Julio
(Julio)
December 16, 2022, 4:43pm
5
Hi, I have the same error. The above solutions did not work.
Is there any other solution?
Julio
greg_lu
(Symmetrical Assymetry)
January 13, 2023, 12:57pm
6
try to install windows management framework 4.0
jgreen
(Jgreen)
February 8, 2023, 9:02pm
7
My issue was due to Powershell being blocked by antivirus software. Once an exception was added for Powershell, everything worked fine.
1 Like
OMG thank you so much. I had the same issue and I tried everything before I find your message. It works. (It was COMODO antivirus if someone interested)