HI , I am new to Neo4j I tried initially to access it via python on google colab and it worked well, when I tryied from puython runing on mt machine I get (Unable to retrieve routing information), my connection string is uri = "neo4j+s://b680a66a.databases.neo4j.io" and it is running for Mac ( trie…

from neo4j import GraphDatabase import logging from neo4j.exceptions import ServiceUnavailable class App: def __init__(self, uri, user, password): self.driver = GraphDatabase.driver(uri, auth=(user, password)) def close(self): # Don't forget to close the driver connection when you are f…

[image] How to connect to Aura with python? Aura & Cloud I am an absolute beginner and I am trying to connect to Aura with python , I had luck with sandbox and desktop with bolt://. But i am keep failing with Aura. Any help on connecting to Aura with python(py2neo) would …

Thanks fo the suggestion I was using 3.8 I tried with 3.9 but it gave same error . On colab it works fine with 3.7 , locally I tried 3.8, 3.7 and 3.9 and they gave the same error. Wonder if it is link to OS X or with my network

[image] okamoun: uri = "neo4j://b680a66a.databases.neo4j.io" Shouldn't this be neo4j+s:// to match the protocol?

thanks with 3.9 and the fix on the uri it is working

Hello, I am currently dealing with this exact same problem, however changing the python version did not work for me. I am attempting to connect to aura using the latest driver version, using the same 'connect' example code. I have tried various combinations of python/driver versions (3.8-3.9, 4.1-4…

Interestingly, trying this on Google Colab with the exact same python versions worked. Seems like this issue may be limited to python locally running on my machine (Mac OS 10.15). Any ideas?

For anyone that comes across this issue later on, I finally resolved this. Under the hood this was an SSL error. Make sure you have a root certificate installed. In my case, I installed my python version using the Mac package installer from python.org - that automatically downloads a 'Install Certi…

Just chiming in with another solution that helped me get around the "Unable to retrieve routing information" error when I moved from a local to an Aura connection. I am able to use Python 3.8.1. I found that I needed to update my version of the neo4j module from 4.2.1 to 4.4.1. I also found that a…

(Unable to retrieve routing information

Neo4j Graph Platform Installation

shahid.pacmahn (Shahid Pacmahn) March 22, 2024, 10:21am 14

Had the same issue , changing neo4j+s to neo4j+ssc in mac solved it for me

How to get the bolt address of my aura db?

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(Unable to retrieve routing information

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