HI , I am new to Neo4j I tried initially to access it via python on google colab and it worked well, when I tryied from puython runing on mt machine I get (Unable to retrieve routing information), my connection string is uri = "neo4j+s://b680a66a.databases.neo4j.io" and it is running for Mac ( trie…

(Unable to retrieve routing information

shahid.pacmahn (Shahid Pacmahn) March 22, 2024, 10:21am 14

Had the same issue , changing neo4j+s to neo4j+ssc in mac solved it for me

8 Likes

How to get the bolt address of my aura db?

Topic		Replies	Views
Unable to retrieve routing information, please help! Neo4j Graph Platform	2	238	June 5, 2024
I'm Trying to connect to neo4j aura db using python but im unable to connect to the database Aura & Cloud operations	1	268	August 16, 2024
We have the next error "Unable to retrieve routing information" Server	2	4491	January 26, 2020
Cannot connect to Aura DB from Python with Neo4j example.py file Aura & Cloud	6	1277	April 21, 2022
Unable to retrieve routing information Python	1	1037	February 26, 2024