Unable to retake neo4j database certification exam

Hi.
Its been well over 24 hours since I appeared for my first Neo4j Certification exam and secured about 76%. I would want to reappear for the examination but clicking on Retake Certification directs me again to the results of previous attempt.

Kindly help in this regards.

Thanks,
Sachin

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Hey Sachin, can you email graphacademy@neo4j.com with the email address associated with your account?

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Hi Adam,

Even i am facing similar issue as Sachin. I have emailed the graphacademy@neo4j.com as well. But yet to hear back.

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Hi Adam,
Thanks, I have mailed to the suggested id. Hoping to get this fixed asap.

Regards

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Thanks @adam_cowley. Same issue here. I sent an email as well.

Hi @adam_cowley , I understand it was a weekend, but couple of days have passed on and haven't received any response on my issue over the email from graphacademy@neo4j.com
I will wait for today but in case there are additional emailIds you can suggest or any other alternative to get this rectified, that will be of great help.

Finally I was able to re-take the certification exam today. Looks like new options added on the page to retake the exam or view previous result summary and both options work :slight_smile:

FYI @sushrutha.shankar @BPS_DW

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Thanks! I'll take a look. Both of those options existed for me a few days ago, but the retake exam button just went to the previous results and there was no "Delete Certification" link at the bottom of the page as usual.

All good now @adam_cowley

Finished up my cert today. Thanks for the help!

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Congratulations! @BPS_DW

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