Sandbox loading forever in Neo4j academy

Sandbox did not load for me in Cypher fundamentals in Neo4j academy. There were 5 lessons where I should use the Sandbox but it forever loads and prints: Configuring Sandbox, please wait...

In a different tab, open sandbox.neo4j.com. That should enable the GraphAcademy window to open for the course page, unless there is a VPN blocking you.

Yes, opening sandbox.neo4j.com enabled it in Academy, thank you!

I am also behind VPN, but I did not investigate further.

Hi Elaine, I followed this but it didn't load, but using the sandbox independently was going very well for me until it came to the checks to see if I had added things to the sandbox, in which case it says that I haven't no matter what I do- I have disabled all my ad blockers and VPNs and refreshed multiple times

In order to pass the checks done in the challenges, you sandbox must be connected to your GraphAcademy pane on the right. Are you sure that you are signed in to sandbox.neo4j.com in a different tab? Sandbox now uses SSO for signing in and your credentials for signing into sandbox much match what you signed in to GraphAcademy with.

Elaine