Problems in connection MacOSX

I am Ronildo.

I have the same problem, after installing Neo4j Desktop, it opens but blank with the following message:
No Internet connection
Poor network connection / Proxied network environment detected. Please check your connectivity.

Neo4j Desktop requires an active Internet connection to download updates, new versions of Neo4j, and Neo4j plugins.

Being that I am with normal internet, and I do not have proxy,
can you help me.

Hello, Ronildo! Could you share which version of Neo4j Desktop you're trying to run and also any log files you may have? We can sift through that information to see if there is a bug somewhere or if it's a setting. Hope to hear from you soon!