I am facing an issue while importing data to a free-tier aura instance.
I have created a dump from my local neo4j instance.
neo4j-admin database dump neo4j
Then ran the aura import on the generated files
neo4j-admin database upload neo4j --from-path=. --to-uri=neo4j+s://<uuid>.databases.neo4j.io --overwrite-destination=true --verbose
The command successfully uploads to console.neo4j.io:
Uploading data of 1.8 GB to https://console.neo4j.io
Generating crc32 of archive, this may take some time...
copying to URL: [OMITTED FOR BREVITY]
...
Upload completed successfully
However, it fails after starting the import to Aura after roughly 20%:
We have received your export and it is currently being loaded into your Aura instance.
You can wait here, or abort this command and head over to the console to be notified of when your database is running.
Import progress (estimated)
Rough guess for how long dump file import will take: 10 minutes; store size on disk is 1.8 GB (1929396224 bytes)
...
org.neo4j.cli.CommandFailedException: Error: We're sorry, something has gone wrong. Please try again. If the error persists, please open a support case. See: https://support.neo4j.com/
at org.neo4j.export.UploadCommand.execute(UploadCommand.java:247)
at org.neo4j.cli.AbstractCommand.call(AbstractCommand.java:92)
at org.neo4j.cli.AbstractCommand.call(AbstractCommand.java:37)
at picocli.CommandLine.executeUserObject(CommandLine.java:2045)
at picocli.CommandLine.access$1500(CommandLine.java:148)
at picocli.CommandLine$RunLast.executeUserObjectOfLastSubcommandWithSameParent(CommandLine.java:2465)
at picocli.CommandLine$RunLast.handle(CommandLine.java:2457)
at picocli.CommandLine$RunLast.handle(CommandLine.java:2419)
at picocli.CommandLine$AbstractParseResultHandler.execute(CommandLine.java:2277)
at picocli.CommandLine$RunLast.execute(CommandLine.java:2421)
at picocli.CommandLine.execute(CommandLine.java:2174)
at org.neo4j.cli.AdminTool.execute(AdminTool.java:94)
at org.neo4j.cli.AdminTool.main(AdminTool.java:82)
Caused by: org.neo4j.cli.CommandFailedException: Error: We're sorry, something has gone wrong. Please try again. If the error persists, please open a support case. See: https://support.neo4j.com/
at org.neo4j.export.aura.AuraClient.formatCommandFailedExceptionError(AuraClient.java:348)
at org.neo4j.export.aura.AuraClient.doStatusPolling(AuraClient.java:318)
at org.neo4j.export.UploadCommand$DumpUploader.process(UploadCommand.java:392)
at org.neo4j.export.UploadCommand.execute(UploadCommand.java:245)
... 12 more
The issue is quite cryptic and it keeps happening.
I found one other similar issue but it was not helpful: AuraDB won't load dump file today - #2 by aman.singh
