Didn't receive my certificate by email

Hello,

I've passed the certification exam last night :)...my neo4j profile also reflects that. However, I haven't yet received my passing certificate by email. I have to send the passing certificate to my Manager.

Do you know who should I contact for getting my certificate?

Thanks.

I have completed my certification last night and haven't received an email for the same. Can you please help me with this as its urgent

Hello @ales_mazzola ,

Here is the link to your certificate: https://graphacademy.neo4j.com/certificates/db606625177daa3429178d3a2f048ce43ad75c6389696c31507224a756b125c5.pdf

Elaine

Hello, This is Amruta Punekar. I have completed neo4j professional certification. Can you please send me the certificate?

Here is your certificate @Amruta . Congratulations!

https://graphacademy.neo4j.com/certificates/0832d29f5e05dc29e2b2c932c3ae8261bdc28e907e1ba98f1ea657f5c1074823.pdf

Elaine

Hey Elaine,

I have completed my test and scored more than 80%, however I haven't received my certificate yet. Could you please help me with the same.

Thanks,

Niharika Sharan

I have completed the Neo4j Certification Test Successfully with over 86.5% and I'm not receiving my Certificate, can anyone please help? my email is miguel.madriz@gmail.com

https://www.classmarker.com/online-test/start/results/?quiz=mx46047d6140f6e5

Elaine,

I've sent email to the mentioned email address 2 days ago and there is no response.

I've attempted 'Neo4j Certified Professional' certification and I passed the test. Unfortunately I have not received the certificate yet. Could you please help me with the same? It will be great if you can send it as soon as possible, as I need it urgently. I hope you understand my concern and do the needful.

I've attached the course completion confirmation screenshot for your reference. Please let me know if you need any further information.

Thanks,
Ram

Hello ,

I have also passed my certification exam Neo4j bu still I didn't recieved my certificate through mail can you please send the link as soon as possible

E mail: sudha2k18@gmail.com

I did not receive mine either. Can you send me the link

Hi,

I have just completed and passed the Neo4j professional certification test today but have yet to receive the email for my certificate. Can please kindly provide the link for my?

Email: jackyyangwei@gmail.com

Thank you

We now have certificates available from GraphAcademy.

1. Sign in to GraphAcademy at https://graphacademy.neo4j.com

2. At the top of the page, Select My Account > My Achievements

3. Click on your certificate.

4. If you scroll down on the certificate page, you will see options for sharing it with others.

Let us know if you do not see your certificate there.

If you passed the Neo4j Certified Professional exam, you qualify for a free t-shirt.
Here is the form for ordering the t-shirt: https://neo4j-proshirts.web.app/

Elaine

Hi,

I have completed and passed the Neo4j professional certification last week, but have yet to receive the email for my certificate. Can please kindly provide the link for my certificate?

Email: gengekusama@gmail.com

Elaine,

Thank you for your Response.

Actually I didn't find the "My Achievements" section. However I was able to get to my certificate section by clicking the "Neo4j Certification" link.

Still I couldn't get my certificate as I was taken to a broken page when I clicked the 'View Certificate' button. It is really inconvenient and it is affecting my career as I had to submit this certificate by last week itself.

Could you please look into this asap and provide my certificate?

I've attached screenshot for your reference. You will get some idea about this issue. I am looking forward to hearing from you.

Regards,
Ram

Thanks a lot for helping @elaine_rosenber now I'm finally able to get my Certificate

Hi Elaine,

When I am clicking on my account, I am not getting an option of 'my achievements'. Could you please assist me with the same. However I have qualified the exam. Attaching the screenshot for reference.

Thanks,

Niharika Sharan

Hi Elaine,

Thanks for the information. When I tried to order my shirt, I can't seem to submit my order. There is "Internal Server error".

Can please assist?

Jacky_yang_0-1659361306981.png

Your certification test timed out and was not submitted to us. I manually submitted it. You should be all set. Let us know if you cannot see it in GraphAcademy.

Elaine

You must log in to graphacademy.neo4j.com with your email address. Can you do that?

Elaine

Elaine,

I'm still not able to see my certificate. I've even cleared cache and cookies. Please check the screenshot. Please help me asap as I need the certificate urgently.

Regards,

Ram