Didn't receive my certificate by email

Hello,

I've passed the certification exam last night :)...my neo4j profile also reflects that. However, I haven't yet received my passing certificate by email. I have to send the passing certificate to my Manager.

Do you know who should I contact for getting my certificate?

Thanks.

Hello @abha_sinha,

Welcome to the Neo4 Community.

Here is a link to your certificate:

Elaine

1 Like

Hi, i did not receive mine as well.
Can you send me a link to certificate?
Thanks a lot.

Welcome Alessio to the Neo4j Community!

Here is a link to your certificate:

Elaine

Hi Neo4j Team,

Happy New Year, Hope you are doing well !!

My name is Manu. I appeared for the neo4j-certified-professional exam today(14-Jan-2022) and I was able to clear the same.

But I haven't received my certificate yet or a mail to the registered email. Can you please help me to resolve this?

I tried to reach out to certification@neo4j.com but no response yet. Hope I will be getting my certificate and T-Shirt :slight_smile:

With Regards,
Manu

Hi team, I have completed my certification exam, secured 89 percent , badge is also visible in profile yet the certificate is not received in mail. Can anyone please help me out with it ? I need the certificate for professional purpose as a record.

Hi Team,
I have completed the professional certification today. I have not received the certificate yet. Please help on this. Can you please share the link to the certificate. The badge is not visible in the profile too.

Congratulations to all of you for becoming certified!

The certificate email will go to the email address you used for the exam. If you do not find it in your inbox or spam folder, please send an email to certification@neo4j.com so we can look it up and send you a link to your certificate.

Elaine

Thanks Elaine for the response. I have sent an email on the same (Certification not received) to certification@neo4j.com but no response yet. This certificate is important for me. Please help.

Note: I was not able to download the certificate for each of the e learning modules that I took, though I completed all the quizzes completely.

Same as above

I also miss the Certification of Completion for various courses. Can anyone provide me with them?

We will respond to emails sent to certification@neo4j.com if you do not receive the email with the link to your Certified Neo4j Professional certificate.

Our S3 repo for individual course certificates of completion is still an issue. I will post here when it has been resolved,.

Elaine

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Would it take much longer with the storage? I need the Certification of completion for a job interview!

I can't give you a date. Which course was it? I can create one to send to you, but I cannot put it in a public repo.

Please email me with the details: elaine.rosenberg@neo4j.com

Elaine

Elaine

To Elaine. I have received a similar download link. if i open the downloaded pdf i only see blue and black filled boxes on the certificate. nothing humanly readable. When i click the link "if you certificate does not download, click HERE", I get an error browser page saying:
" RequestHeaderSectionTooLarge Your request header section exceeds the maximum allowed size.8192Q2KV3CZQBX98WB35Yp9PSF/5l0iDTRHZ6uxKN3038QqK5sV6gFf/nn1P/doMeUa4YhUYLA0xBmEOBz7frwyZzrCjJ1s=" how can i access my certificates in readable form?

@olafbrugman ,

We are working on the issue with our S3 repo where the certificates are stored, but we are not there yet. We appreciate your patience with this issue.

I will post here when they are available.

Elaine

1 Like

Hi guys, I really don't want to put any pressure on you, but do you get the S3 storage fixed?
I would really like to get the certificate of completion soon.

Unfortunately not yet.....

Elaine

Hi Team, i have completed the professional certification but have not received the certificate yet. The badge is visible in the profile. Can anyone please help me out with it?

Hello @saratan and welcome to the Neo4j Community!
At the top of the page, Select My Account > My Achievements

Click on your certificate.

If you scroll down on the certificate page, you will see options for sharing it with others.

Let us know if you do not see your certificate there.

Elaine

Hello Team;
I am Bayan Kilani,
I hope you are doing well,

I take neo4j professional certification exam (3/4/2022) using another account but didn't receive the certificate email
I passed the exam with more than 85 point I attached screenshot of the success page message