Hello everyone, I have read all the relevant posts, but the problem still hasn’t been resolved. Our service has been running very well until this afternoon when, after a restart, Neo4j Desktop suddenly failed to launch. I checked the logs, and the error message is as follows:
[2024-12-08 23:16:23.447] [warn] ERROR: {"error":"Fetch status [403]","url":"https://dist.neo4j.org/neo4j-desktop/win/latest.yml"}
[2024-12-08 23:16:23.448] [error] App initialization error TypeError: Cannot read properties of undefined (reading 'name')
at isReachable (D:\Program Files\neo4j\Neo4j Desktop\resources\app.asar\dist\main.prod.js:6237:25)
at process.processTicksAndRejections (node:internal/process/task_queues:96:5)
at async isOnline (D:\Program Files\neo4j\Neo4j Desktop\resources\app.asar\dist\main.prod.js:6247:9)
at async broadcastOnline (D:\Program Files\neo4j\Neo4j Desktop\resources\app.asar\dist\main.prod.js:11850:20)
at async configureProxy (D:\Program Files\neo4j\Neo4j Desktop\resources\app.asar\dist\main.prod.js:11925:5)
at async initProxy (D:\Program Files\neo4j\Neo4j Desktop\resources\app.asar\dist\main.prod.js:11936:5)
at async App. (D:\Program Files\neo4j\Neo4j Desktop\resources\app.asar\dist\main.prod.js:13088:9)
I urgently need your help, thank you!