Unable to retrieve routing information using langchain

Neo4j Graph Platform Aura & Cloud
1

I am using the Neo4jVector from langchain community, I can't seem to be able to connect to my instance on aura, I caught the error and printed it

Unable to retrieve routing information Could not connect to Neo4j database. Please ensure that the url is correct

this the URL provided by neo4j upon creating the instance

NEO4J_URI=neo4j+s://6785f538.databases.neo4j.io
NEO4J_USERNAME=neo4j

I have tried all I can, I need assistance

2

Hi, have you checked that your Aura instance is running, and that port 7687 is available for network traffic?

3

Aura Instance running? Yes! port is also available @aman.singh