Unable to renew registration, Neo4j Desktop erroneously thinks it is offline

Neo4j Graph Platform Desktop
1

Hi,

My registration has expired. Neo4J Desktop asks for my software key but I'm unable to apply for a new one: it says "Registration requires network access but the internet appears to be unavailable." (And I do have a running internet connection.)

I can of course use the "Skip for now" button but I'd rather have everything properly activated.

Best regards.

2

After discussing with the team who handles Desktop, they recommend clicking "Skip for now" indefinitely and the app will work just the same.

1 Like
3

Thanks a lot, I'll continue doing that :+1: