Hello everyone, I wanted to host my graph db on azure, so I followed the steps ( https://neo4j.com/developer/neo4j-cloud-azure-image/?_ga=2.174562272.371806894.1563778810-1110845290.1559046406 ) and I read all the documentation but I still can't open my browser when typing https://{ipaddress}:7473/ in…

Please have a look here first: [image] Troubleshooting Connection Issues to Neo4j Browser Troubleshooting Connection Issues to Neo4j (including Browser, Cypher Shell, and Driver Applications) This post describes common issues users may encounter in connecting …

I saw this post and I tried to follow the steps yet did not end up solving my problem, I am still getting "access denied" when I checked the logs, I didn't get anything that helped. keep in mind that I am not that good at ubuntu. [image] it is saying that remote browser is ready to use but when …

Need more information to help here. Access denied is a completely different error than service unavailable you reported before. Are you accessing on 7474 or 7473? (HTTP or HTTPS) Have you triple checked that your firewall egress rules permit this? You should investigate this first and post you…

I dont think the issue is from my firewall, besides chrome is allowed to go through so does neo4j desktop, and I'm using 7474 (http) this is what neo4j desktop is returning [2019_07_23_15_54_12_Neo4j_Browser] although it's working fine on the VM: [image]

SECOND POST I can only enter two photos in one reply so here's the rest: and when I check out the status it is active and running on the VM: [image] My issue is that I need to get it to work normally on my browser, because I have a project that is running on localhost and I need to get it up on…

Please triple check your firewall settings. While Chrome can get through to the browser application clearly on port 7474, you also require TCP connections to port 7687 in order for browser to make a bolt connection to the database, and that seems to be the part that isn't happening. Using cypher-s…

Can you please walk me through the process of trying it on cypher shell ? I checked my firewall setting and allowed TCP connections to prot 7687, and it still did not work.

You need to check the Azure firewall settings, and not your own laptop. Conceptually what's going on here is you're running an instance on Azure, and I think your problem is that network traffic isn't getting into the Azure instance. This explanation makes sense because it works on the VM but not …

Thanks, David - this seems to be the missing documentation (?). :-) Correct me if I am wrong, please: Given a firewall allows outgoing TCP traffic on port 7474 (http) or port 7473 (https), then a browser on the inside will be able to send a request through the firewall out to a remote host on IP:7…

[image] haakon.eriksen: Is Neo4j expecting to be allowed to send responses to any random port number? Neo4j cloud images, when launched in the default provided configurations, are allowed network egress to any IP, any port -- unless you configure it otherwise. No - Neo4j can send from insid…

Trying to open the browser of a db hosted on azure vm

Neo4j Graph Platform Aura & Cloud

david_allen (David Allen) July 23, 2019, 12:13pm 2

Please have a look here first:

If these do not address your issue, please follow up with a screenshot and maybe a few more details of what you're seeing.

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Trying to open the browser of a db hosted on azure vm

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