The config file of APOC doesn't work

I am a newcomer to Neo4j, and I have some troubles in the config of APOC. I have already read all the references I can get, including the official Document of APOC5.
The APOC was installed correctly. But when I try to export to csv, an exception occered:

Neo.ClientError.Procedure.ProcedureCallFailed
Failed to invoke procedure `apoc.export.csv.all`: Caused by: java.lang.RuntimeException: Export to files not enabled, please set apoc.export.file.enabled=true in your apoc.conf.
Otherwise, if you are running in a cloud environment without filesystem access, use the `{stream:true}` config and null as a 'file' parameter to stream the export back to your client.

Then, I create the file apoc.conf in %NEO4J_HOME%/conf, and code the config according to the official document, add "apoc.export.file.enabled=true" to my apoc.conf file.Then restart the Neo4j Service. But the exception still here.
Is it a problem with this config or with the conf file? Then, I add config "apoc.import.file.enabled=true" to my apoc.conf file,restart Neo4j Service, and have tried import. But I get a exception:

Neo.ClientError.Procedure.ProcedureCallFailed
Failed to invoke procedure `apoc.import.csv`: Caused by: java.lang.RuntimeException: Import from files not enabled, please set apoc.import.file.enabled=true in your apoc.conf

I think that I did somthing wrong in the config, but I don't know what the problem is.Please give me a hand. Thank you!

All the info are listed bellow.
The version of Neo4j Server is 5.13.0.
The version of APOC is 5.13.0.
The config of APOC, %NEO4J_HOME%/conf/apoc.conf

apoc.export.file.enabled=true
apoc.import.file.enabled=true

The config of Neo4j, %NEO4J_HOME%/conf/neo4j.conf

#*****************************************************************
# Neo4j configuration
#
# For more details and a complete list of settings, please see
# https://neo4j.com/docs/operations-manual/current/reference/configuration-settings/
#*****************************************************************

# The name of the default database
initial.dbms.default_database=neo4j

# Paths of directories in the installation.
#server.directories.data=data
#server.directories.plugins=plugins
#server.directories.logs=logs
#server.directories.lib=lib
#server.directories.run=run
#server.directories.licenses=licenses
#server.directories.transaction.logs.root=data/transactions

# This setting constrains all `LOAD CSV` import files to be under the `import` directory. Remove or comment it out to
# allow files to be loaded from anywhere in the filesystem; this introduces possible security problems. See the
# `LOAD CSV` section of the manual for details.
server.directories.import=import

# Whether requests to Neo4j are authenticated.
# To disable authentication, uncomment this line
#dbms.security.auth_enabled=false

#********************************************************************
# Memory Settings
#********************************************************************
#
# Memory settings are specified kibibytes with the 'k' suffix, mebibytes with
# 'm' and gibibytes with 'g'.
# If Neo4j is running on a dedicated server, then it is generally recommended
# to leave about 2-4 gigabytes for the operating system, give the JVM enough
# heap to hold all your transaction state and query context, and then leave the
# rest for the page cache.

# Java Heap Size: by default the Java heap size is dynamically calculated based
# on available system resources. Uncomment these lines to set specific initial
# and maximum heap size.
#server.memory.heap.initial_size=512m
#server.memory.heap.max_size=512m

# The amount of memory to use for mapping the store files.
# The default page cache memory assumes the machine is dedicated to running
# Neo4j, and is heuristically set to 50% of RAM minus the Java heap size.
#server.memory.pagecache.size=10g

# Limit the amount of memory that all of the running transaction can consume.
# The default value is 70% of the heap size limit.
#dbms.memory.transaction.total.max=256m

# Limit the amount of memory that a single transaction can consume.
# By default there is no limit.
#db.memory.transaction.max=16m

#*****************************************************************
# Network connector configuration
#*****************************************************************

# With default configuration Neo4j only accepts local connections.
# To accept non-local connections, uncomment this line:
#server.default_listen_address=0.0.0.0

# You can also choose a specific network interface, and configure a non-default
# port for each connector, by setting their individual listen_address.

# The address at which this server can be reached by its clients. This may be the server's IP address or DNS name, or
# it may be the address of a reverse proxy which sits in front of the server. This setting may be overridden for
# individual connectors below.
#server.default_advertised_address=localhost

# You can also choose a specific advertised hostname or IP address, and
# configure an advertised port for each connector, by setting their
# individual advertised_address.

# By default, encryption is turned off.
# To turn on encryption, an ssl policy for the connector needs to be configured
# Read more in SSL policy section in this file for how to define a SSL policy.

# Bolt connector
server.bolt.enabled=true
#server.bolt.tls_level=DISABLED
#server.bolt.listen_address=:7687
#server.bolt.advertised_address=:7687

# HTTP Connector. There can be zero or one HTTP connectors.
server.http.enabled=true
#server.http.listen_address=:7474
#server.http.advertised_address=:7474

# HTTPS Connector. There can be zero or one HTTPS connectors.
server.https.enabled=false
#server.https.listen_address=:7473
#server.https.advertised_address=:7473

# Number of Neo4j worker threads.
#server.threads.worker_count=

#*****************************************************************
# SSL policy configuration
#*****************************************************************

# Each policy is configured under a separate namespace, e.g.
#    dbms.ssl.policy.<scope>.*
#    <scope> can be any of 'bolt', 'https', 'cluster' or 'backup'
#
# The scope is the name of the component where the policy will be used
# Each component where the use of an ssl policy is desired needs to declare at least one setting of the policy.
# Allowable values are 'bolt', 'https', 'cluster' or 'backup'.

# E.g if bolt and https connectors should use the same policy, the following could be declared
#   dbms.ssl.policy.bolt.base_directory=certificates/default
#   dbms.ssl.policy.https.base_directory=certificates/default
# However, it's strongly encouraged to not use the same key pair for multiple scopes.
#
# N.B: Note that a connector must be configured to support/require
#      SSL/TLS for the policy to actually be utilized.
#
# see: dbms.connector.*.tls_level

# SSL settings (dbms.ssl.policy.<scope>.*)
#  .base_directory       Base directory for SSL policies paths. All relative paths within the
#                        SSL configuration will be resolved from the base dir.
#
#  .private_key          A path to the key file relative to the '.base_directory'.
#
#  .private_key_password The password for the private key.
#
#  .public_certificate   A path to the public certificate file relative to the '.base_directory'.
#
#  .trusted_dir          A path to a directory containing trusted certificates.
#
#  .revoked_dir          Path to the directory with Certificate Revocation Lists (CRLs).
#
#  .verify_hostname      If true, the server will verify the hostname that the client uses to connect with. In order
#                        for this to work, the server public certificate must have a valid CN and/or matching
#                        Subject Alternative Names.
#
#  .client_auth          How the client should be authorized. Possible values are: 'none', 'optional', 'require'.
#
#  .tls_versions         A comma-separated list of allowed TLS versions. By default only TLSv1.2 is allowed.
#
#  .trust_all            Setting this to 'true' will ignore the trust truststore, trusting all clients and servers.
#                        Use of this mode is discouraged. It would offer encryption but no security.
#
#  .ciphers              A comma-separated list of allowed ciphers. The default ciphers are the defaults of
#                        the JVM platform.

# Bolt SSL configuration
#dbms.ssl.policy.bolt.enabled=true
#dbms.ssl.policy.bolt.base_directory=certificates/bolt
#dbms.ssl.policy.bolt.private_key=private.key
#dbms.ssl.policy.bolt.public_certificate=public.crt
#dbms.ssl.policy.bolt.client_auth=NONE

# Https SSL configuration
#dbms.ssl.policy.https.enabled=true
#dbms.ssl.policy.https.base_directory=certificates/https
#dbms.ssl.policy.https.private_key=private.key
#dbms.ssl.policy.https.public_certificate=public.crt
#dbms.ssl.policy.https.client_auth=NONE

# Cluster SSL configuration
#dbms.ssl.policy.cluster.enabled=true
#dbms.ssl.policy.cluster.base_directory=certificates/cluster
#dbms.ssl.policy.cluster.private_key=private.key
#dbms.ssl.policy.cluster.public_certificate=public.crt

# Backup SSL configuration
#dbms.ssl.policy.backup.enabled=true
#dbms.ssl.policy.backup.base_directory=certificates/backup
#dbms.ssl.policy.backup.private_key=private.key
#dbms.ssl.policy.backup.public_certificate=public.crt

#*****************************************************************
# Logging configuration
#*****************************************************************

# To enable HTTP logging, uncomment this line
#dbms.logs.http.enabled=true

# To enable GC Logging, uncomment this line
#server.logs.gc.enabled=true

# GC Logging Options
# see https://docs.oracle.com/en/java/javase/11/tools/java.html#GUID-BE93ABDC-999C-4CB5-A88B-1994AAAC74D5
#server.logs.gc.options=-Xlog:gc*,safepoint,age*=trace

# Number of GC logs to keep.
#server.logs.gc.rotation.keep_number=5

# Size of each GC log that is kept.
#server.logs.gc.rotation.size=20m

#*****************************************************************
# Miscellaneous configuration
#*****************************************************************

# Determines if Cypher will allow using file URLs when loading data using
# `LOAD CSV`. Setting this value to `false` will cause Neo4j to fail `LOAD CSV`
# clauses that load data from the file system.
dbms.security.allow_csv_import_from_file_urls=true


# Value of the Access-Control-Allow-Origin header sent over any HTTP or HTTPS
# connector. This defaults to '*', which allows broadest compatibility. Note
# that any URI provided here limits HTTP/HTTPS access to that URI only.
#dbms.security.http_access_control_allow_origin=*

# Value of the HTTP Strict-Transport-Security (HSTS) response header. This header
# tells browsers that a webpage should only be accessed using HTTPS instead of HTTP.
# It is attached to every HTTPS response. Setting is not set by default so
# 'Strict-Transport-Security' header is not sent. Value is expected to contain
# directives like 'max-age', 'includeSubDomains' and 'preload'.
#dbms.security.http_strict_transport_security=

# Retention policy for transaction logs needed to perform recovery and backups.
db.tx_log.rotation.retention_policy=2 days 2G

# Whether or not any database on this instance are read_only by default.
# If false, individual databases may be marked as read_only using dbms.database.read_only.
# If true, individual databases may be marked as writable using dbms.databases.writable.
#dbms.databases.default_to_read_only=false

# Comma separated list of JAX-RS packages containing JAX-RS resources, one
# package name for each mountpoint. The listed package names will be loaded
# under the mountpoints specified. Uncomment this line to mount the
# org.neo4j.examples.server.unmanaged.HelloWorldResource.java from
# neo4j-server-examples under /examples/unmanaged, resulting in a final URL of
# http://localhost:7474/examples/unmanaged/helloworld/{nodeId}
#server.unmanaged_extension_classes=org.neo4j.examples.server.unmanaged=/examples/unmanaged

# A comma separated list of procedures and user defined functions that are allowed
# full access to the database through unsupported/insecure internal APIs.
dbms.security.procedures.unrestricted=apoc.*

# A comma separated list of procedures to be loaded by default.
# Leaving this unconfigured will load all procedures found.
dbms.security.procedures.allowlist=apoc.*

#********************************************************************
# JVM Parameters
#********************************************************************

# G1GC generally strikes a good balance between throughput and tail
# latency, without too much tuning.
server.jvm.additional=-XX:+UseG1GC

# Have common exceptions keep producing stack traces, so they can be
# debugged regardless of how often logs are rotated.
server.jvm.additional=-XX:-OmitStackTraceInFastThrow

# Make sure that `initmemory` is not only allocated, but committed to
# the process, before starting the database. This reduces memory
# fragmentation, increasing the effectiveness of transparent huge
# pages. It also reduces the possibility of seeing performance drop
# due to heap-growing GC events, where a decrease in available page
# cache leads to an increase in mean IO response time.
# Try reducing the heap memory, if this flag degrades performance.
server.jvm.additional=-XX:+AlwaysPreTouch

# Trust that non-static final fields are really final.
# This allows more optimizations and improves overall performance.
# NOTE: Disable this if you use embedded mode, or have extensions or dependencies that may use reflection or
# serialization to change the value of final fields!
server.jvm.additional=-XX:+UnlockExperimentalVMOptions
server.jvm.additional=-XX:+TrustFinalNonStaticFields

# Disable explicit garbage collection, which is occasionally invoked by the JDK itself.
server.jvm.additional=-XX:+DisableExplicitGC

# Restrict size of cached JDK buffers to 1 KB
server.jvm.additional=-Djdk.nio.maxCachedBufferSize=1024

# More efficient buffer allocation in Netty by allowing direct no cleaner buffers.
server.jvm.additional=-Dio.netty.tryReflectionSetAccessible=true

# Exits JVM on the first occurrence of an out-of-memory error. Its preferable to restart VM in case of out of memory errors.
# server.jvm.additional=-XX:+ExitOnOutOfMemoryError

# Expand Diffie Hellman (DH) key size from default 1024 to 2048 for DH-RSA cipher suites used in server TLS handshakes.
# This is to protect the server from any potential passive eavesdropping.
server.jvm.additional=-Djdk.tls.ephemeralDHKeySize=2048

# This mitigates a DDoS vector.
server.jvm.additional=-Djdk.tls.rejectClientInitiatedRenegotiation=true

# Enable remote debugging
#server.jvm.additional=-agentlib:jdwp=transport=dt_socket,server=y,suspend=n,address=*:5005

# This filter prevents deserialization of arbitrary objects via java object serialization, addressing potential vulnerabilities.
# By default this filter whitelists all neo4j classes, as well as classes from the hazelcast library and the java standard library.
# These defaults should only be modified by expert users!
# For more details (including filter syntax) see: https://openjdk.java.net/jeps/290
#server.jvm.additional=-Djdk.serialFilter=java.**;org.neo4j.**;com.neo4j.**;com.hazelcast.**;net.sf.ehcache.Element;com.sun.proxy.*;org.openjdk.jmh.**;!*

# Increase the default flight recorder stack sampling depth from 64 to 256, to avoid truncating frames when profiling.
server.jvm.additional=-XX:FlightRecorderOptions=stackdepth=256

# Allow profilers to sample between safepoints. Without this, sampling profilers may produce less accurate results.
server.jvm.additional=-XX:+UnlockDiagnosticVMOptions
server.jvm.additional=-XX:+DebugNonSafepoints

# Open modules for neo4j to allow internal access
server.jvm.additional=--add-opens=java.base/java.nio=ALL-UNNAMED
server.jvm.additional=--add-opens=java.base/java.io=ALL-UNNAMED
server.jvm.additional=--add-opens=java.base/sun.nio.ch=ALL-UNNAMED

# Disable logging JMX endpoint.
server.jvm.additional=-Dlog4j2.disable.jmx=true

# Limit JVM metaspace and code cache to allow garbage collection. Used by cypher for code generation and may grow indefinitely unless constrained.
# Useful for memory constrained environments
#server.jvm.additional=-XX:MaxMetaspaceSize=1024m
#server.jvm.additional=-XX:ReservedCodeCacheSize=512m

# Allow big methods to be JIT compiled.
# Useful for big queries and big expressions where cypher code generation can create large methods.
#server.jvm.additional=-XX:-DontCompileHugeMethods

#********************************************************************
# Wrapper Windows NT/2000/XP Service Properties
#********************************************************************
# WARNING - Do not modify any of these properties when an application
#  using this configuration file has been installed as a service.
#  Please uninstall the service before modifying this section.  The
#  service can then be reinstalled.

# Name of the service
server.windows_service_name=neo4j

#********************************************************************
# Other Neo4j system properties

#********************************************************************