Store and its lock file has been locked by another process- neo4j 3.5.3

(Prasanthmurali2117) #1

Hi All,

Am trying to install neo4j community edition 3.5.3 on EC2 instance . The steps I have followed are,

  1. From bin directory ran neo4j install-service
    Result : neo4j installed successfully
  2. neo4j start
    Result : neo4j was started
  3. neo4 console
    Error : 'Failed to start neo4j .........." Store and its lock file has been locked by another process"

Trouble shooting tried :

  1. In task manager looked for any other neo4j services running-- Ony one was up and running
  2. Tried uninstalling and installing again

Could you please help me on this issue

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(Michael Hunger) #2

did you follow the installation instructions in the manual.

https://neo4j.com/docs/operations-manual/current/installation/linux/

you would use sysctl start neo4j or service neo4j start

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