Store and its lock file has been locked by another process- neo4j 3.5.3

Hi All,

Am trying to install neo4j community edition 3.5.3 on EC2 instance . The steps I have followed are,

  1. From bin directory ran neo4j install-service
    Result : neo4j installed successfully
  2. neo4j start
    Result : neo4j was started
  3. neo4 console
    Error : 'Failed to start neo4j .........." Store and its lock file has been locked by another process"

Trouble shooting tried :

  1. In task manager looked for any other neo4j services running-- Ony one was up and running
  2. Tried uninstalling and installing again

Could you please help me on this issue

did you follow the installation instructions in the manual.

you would use sysctl start neo4j or service neo4j start

Hi @prasanthmurali2117,
How do you solve this? I has the same problem.