Hello Team,
I am just getting start with Neo4J and after installation am unable to start the DBMS (Error message DBMS failed to start: DBMS process terminated, see logs). The main.log shows the following error:
[2024-01-24 21:54:45.291] [error] Online check error: {
name: 'TimeoutError',
message: 'Promise timed out after 5000 milliseconds',
stack: 'TimeoutError: Promise timed out after 5000 milliseconds\n' +
' at Timeout._onTimeout (/Applications/Neo4j Desktop.app/Contents/Resources/app.asar/node_modules/p-timeout/index.js:27:54)\n' +
' at listOnTimeout (node:internal/timers:559:17)\n' +
' at process.processTimers (node:internal/timers:502:7)'
}
The error occurs with the Example project and my own project(which is a Local DBMS). I have tried with versions 5.12.0 and 5.2.0 with the same error message. The Desktop version is 1.5.9.
I am running a macOS 12.7.2.
Any hints to what this might be would be really appreciated!
Best regards,
Rob