Neo4j Start Service Error

Hi,

Following this guide ( Windows — BloodHound 3.0.3 documentation ) in setting up a tool for analyzing Active Directory relationships. I am able to get the service installed but getting it to start, I receive the following error.

c:\neo4j-community-4.2.3\bin>neo4j start -verbose
VERBOSE: Neo4j Root is 'C:\neo4j-community-4.2.3'
VERBOSE: Neo4j Server Type is 'Community'
VERBOSE: Neo4j Version is '4.2.3'
VERBOSE: Neo4j Database Mode is ''
VERBOSE: Start command specified
VERBOSE: Neo4j Windows Service Name is neo4j
VERBOSE: Java detected at 'C:\Program Files\Java\jdk-11.0.10\bin\java.exe'
VERBOSE: Invoking "C:\Program Files\Java\jdk-11.0.10\bin\java.exe" -version 2>&1
VERBOSE: Command returned with exit code 0
VERBOSE: Java version response: java version "11.0.10" 2021-01-19 LTS
Java(TM) SE Runtime Environment 18.9 (build 11.0.10+8-LTS-162)
Java HotSpot(TM) 64-Bit Server VM 18.9 (build 11.0.10+8-LTS-162, mixed mode)
VERBOSE: Java Version detected as 11.0.10
VERBOSE: Neo4j Windows Service Name is neo4j
VERBOSE: Starting Neo4j as a service
VERBOSE: Invoking C:\neo4j-community-4.2.3\bin\tools\prunsrv-amd64.exe "//ES//neo4j" 2>&1
VERBOSE: Command returned with exit code 5
Neo4j service did not start
The system cannot find the path specified. Unable to create logger at '' [2021-02-25 15:16:44] [error] [ 4756] apxServiceControl(): dwState(4) != dwCurrentState(1); dwWin32ExitCode = 0, dwWaitHint = 2000, dwServiceSpecificExitCode = 0 [2021-02-25 15:16:44] [error] [ 4756] The system cannot find the file specified. [2021-02-25 15:16:44] [error] [ 4756] apxServiceControl(): returning FALSE [2021-02-25 15:16:44] [error] [ 4756] The system cannot find the file specified. [2021-02-25 15:16:44] [error] [ 4756] Failed to start service 'neo4j'. [2021-02-25 15:16:44] [error] [ 4756] The system cannot find the file specified. [2021-02-25 15:16:44] [error] [ 4756] Apache Commons Daemon procrun failed with exit value: 5 (failed to start service). [2021-02-25 15:16:44] [error] [ 4756] The system cannot find the file specified. The system cannot find the file specified. Failed to start service.

OS is Windows 10 and I am an Administrator on the machine running cmd.exe as an Administrator. Any help would be appreciated.

Hi @bmiddleton ,

Welcome to the Neo4j community forums! I'm not familiar with the install instructions from BloodHound. For installing Neo4j as a service on Windows, could you take a look at Windows installation - Operations Manual to see whether the instruction there help?

Best,
ABK