Neo4j 4.1.3 service did not start (Windows)

Neo4j Graph Platform Installation
1

Please help me. I installed Neo4j 4.1.3 Community edition already in Windows server 2016, and install service OK, but can not start service


C:\neo4j-community-4.1.3\bin>neo4j start -verbose
VERBOSE: Neo4j Root is 'C:\neo4j-community-4.1.3'
VERBOSE: Neo4j Server Type is 'Community'
VERBOSE: Neo4j Version is '4.1.3'
VERBOSE: Neo4j Database Mode is ''
VERBOSE: Start command specified
VERBOSE: Neo4j Windows Service Name is neo4j
VERBOSE: Java detected at 'C:\Program Files\Common Files\Oracle\Java\javapath\java.exe'
VERBOSE: Invoking "C:\Program Files\Common Files\Oracle\Java\javapath\java.exe" -version 2>&1
VERBOSE: Command returned with exit code 0
VERBOSE: Java version response: java version "15.0.1" 2020-10-20
Java(TM) SE Runtime Environment (build 15.0.1+9-18)
Java HotSpot(TM) 64-Bit Server VM (build 15.0.1+9-18, mixed mode, sharing)
VERBOSE: Java Version detected as 15.0.1
VERBOSE: Neo4j Windows Service Name is neo4j
VERBOSE: Starting Neo4j as a service
VERBOSE: Invoking C:\neo4j-community-4.1.3\bin\tools\prunsrv-amd64.exe "//ES//neo4j" 2>&1
VERBOSE: Command returned with exit code 5
Neo4j service did not start
2

Hi,

I am not an expert, but it seems that neo4j 4.x requires Java 11 (System requirements - Operations Manual). Notice that the Java version you have installed is the 15.

Kind regards,
Antonio

3

Thank you. Let me try

1 Like