Neo4j pw not working and I can't login on inital startup of eneterprise

Hello, Any advice is welcome! I installed neo4j enterprise 5.26.21 today and got it going, but the neo4j password didn't work, and I am locked out. I then saw in the reset password section of the manual that I was supposed to update the password in neo4j-admin before starting up. I can't fund anything recent on the forum on this, so if anyone knows how to figure out the password or reset the system, I'd appreciate it. I found some old instructions about using cypher-shell, but it's not letting me in there either.

@nedharvey1197

cant explain how you ended up in this sitation but have you tried