Neo4J Desktop Install - [error] Shasum did not match

General
1

When installing Neo4J Destkop (Win11, PS 5.1), the client fails at "Downloading runtime environment". Error logs report that the java runtime download isn't matching the hash. I've tried a few re-installs. Downloading from that url seems to work normally.

[2022-10-24 12:16:43.172] [info] Downloading java from https://cdn.azul.com/zulu/bin/zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip
[2022-10-24 12:16:43.174] [info] Download closed
[2022-10-24 12:16:43.233] [info] Download response { contentType: 'application/zip', contentLength: '196844533' }
[2022-10-24 12:16:54.308] [info] Download file stream closed
[2022-10-24 12:16:54.703] [error] Shasum did not match {
contentPart: 'PK\x03\x04\n' +
'\x00\x00\x00\x00\x00˻GT\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00%\x00\x1C\x00zulu11.54.25-ca-jdk11.0.14.1-win_x64/UT\t\x00\x03^ \x01b )\x05bux\x0B\x00\x01\x04 \x03\x03\x00\x04\x01\x02\x03\x00PK\x03\x04\n',
expectedShasumHash: 'E4EAC1165F4EDC937B85937B92886241286DDA2143D997293364DD23570F1126',
tmpDestination: 'C:\\Users\\user\\.Neo4jDesktop\\distributions\\java\\zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip.80202c91-5bcb-4664-95f2-cff3d62446f2.tmp',
type: 'sha256'
}

2

ok and looking here: https://www.azul.com/downloads/?version=java-11-lts&os=windows&architecture=x86-64-bit&package=jdk&show-old-builds=true

it looks like my checksum is good: 5ec3687f4e881d776376e9126e7484e9fed7a16865b40dfe9aa63d030219358f

and the Neo4J desktop client is expecting the wrong checksum: E4EAC1165F4EDC937B85937B92886241286DDA2143D997293364DD23570F1126

3

downloading it directly, the hash doesn't match what Neo4j expected:

Algorithm Hash Path
--------- ---- ----
SHA256 5EC3687F4E881D776376E9126E7484E9FED7A16865B40DFE9AA63D030219358F C:\Users\user\Downloads\zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip

4

I'm having the same problem

5

I'm having the same problem but on Linux, it seems like neo4j is expecting the checksum of the newest Zulu package but downloading and comparing with an older version.

6

Desktop 1.5.2 was released yesterday and it addresses this issue. Download it here: https://neo4j.com/download-center/#desktop