🚀 Looking for a Pilot Customer: Build the First Central Customer Intelligence Brain on Neo4j

Projects & Collaboration
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We’re looking for a pilot customer to co-create what might be the world’s first central customer-intelligence brain, powered entirely by Neo4j and the new Neo4j AI Agent.

:brain: What It Is

A solution where product managers, marketers, and strategists can ask their AI Agent to generate:

  • Business strategies
  • Marketing and sales content
  • Product design specifications
  • Value propositions

…all grounded in the company’s own customer data, not generic internet averages.

That’s what this project is about — a GraphRAG-powered knowledge graph where every node, relation, and embedding is derived from real qualitative data (e.g., customer interviews, journey research, focus groups, or feedback transcripts).

:gear: What We Bring

We provide a complete ontology — the result of 6+ years developing our Customer Progress Design framework.
It defines:

  • Clear, mutually exclusive node types (e.g., Jobs-to-be-Done, Pains, Gains, Emotions, Triggers)
  • Meaningful, directional relationships
  • Customer journey phases and contextual properties (vector embedding)
  • A robust pipeline for creating valid triples and vector embeddings for every entity

This enables full semantic connectivity across all your qualitative data — ready for retrieval, reasoning, and generation through the Neo4j AI Agent and/or MCP.

:light_bulb: Why It Matters

Companies spend enormous time and money “evaluating” qualitative data manually.
With a Customer Intelligence Graph, they can skip straight to creating meaning:

  • Generate insights, summaries, and recommendations instantly
  • Let AI reason over connected context, not isolated fragments
  • Produce high-quality, business-relevant content in minutes

In short: data understanding becomes a superpower.

:money_bag: Pilot Opportunity

We’re offering pilot pricing for the first company that joins us in this initiative.
Ideal candidates:

  • Already collect rich qualitative data (interviews, surveys, feedback, etc.)
  • Want to transform it into a living, intelligent knowledge base
  • Have an innovation or research budget to invest

:chequered_flag: What You’ll Get

  • A production-ready Neo4j knowledge graph built on a mature ontology
  • Embedding-based reasoning and retrieval for all qualitative data
  • Full integration with Neo4j AI Agent for dynamic, natural-language use
  • A pioneering case study showcasing your company as an early adopter

If your organization wants to elevate qualitative customer understanding to the graph-AI level, I’d love to discuss collaboration.

:envelope_with_arrow: Contact me (Eckhart Boehme) for details — or share this with your innovation lead, research director, or AI program manager.

Let’s build the future of customer intelligence together based on Neo4j.