Is demo.neo4jlabs.com down?

i have been connecting to demo.neo4jlabs.com to use their sample database northwind for my school project. i am using NEO4J_URI: 'neo4j://demo.neo4jlabs.com' for the connection. this is the error i got today when i ran my project. i am a newbie to neo4j, please advise.

I can connect fine.

Is this the first time you have this problem? It just looks like a local problem in your computer.

Can you describe a bit more your configuration?

Can you check if there is a firewall or something blocking traffic on port 7687?

If you are on mac/linux you can use netcat:

nc -z  demo.neo4jlabs.com 7687
Connection to demo.neo4jlabs.com port 7687 [tcp/*] succeeded!

On windows you can do something similar with telnet.

it uses SSL so you should use neo4j+s://demo.neo4jlabs.com or https://demo.neo4jlabs.com:7473

Sometimes there is a hiccup with SSL certificates, that we try to resolve quickly.