Database is unreachable with spezified configuration

After realizing that my Raspberry Pi 3 isn't powerful enough to run neo4j, I decided to install it on my server.
I get the Unable to establish remote connection:Database is unreachable with specified configuration.

Edit: the necessary ports are open! (7474 and 7687)

Can anyone help getting this to work?
neo4j is running and the credentials are correct!

Change the lines to:


To enable listening to all IPv4 addresses on the ports.
Or replace with a single public IP address of your server

Note: this might open up the database too much to be secure, anyone who knows the username/password combo can access the server. Please consider using a firewall to restrict access to these ports from known addresses only.

did so.
to no avail!

I now await the deactivated fw to check whether it works without any :-D
Then I'll slowly lock it down again - if it works ...

and here's the update:

Ah yes; first step is to disable any firewall in place :slight_smile:

The connection to the server is make in two steps, first is to connect to the web-interface at :7474

That should show you the login screen of the server prompting you to login (or set a password if it is a new setup)

Once thats done the webclient connects to the bolt port, I have bee in the situation that :7474 worked but that the webclient could not connect to the bolt port because it tried connecting to localhost.

If I remember correctly that was fixed afer changing the


setting where I replaced localhost with either the name or IP of the server.

after trying it all and realising that I was not getting any work done, I skipped for now ...
I'll come back later ... I now work locally, until I get the core ideas ...

I have to say: documentation-wise neo4j is not the best option!

Some parts of Neo4J are more mystical than others ;-)

Getting connected to a remote server correctly can be daunting at first yes, but once you have it running correctly it is fine.

And getting to use Cypher instead of SQL is a big reward :slight_smile:

the server-side really bugs me ... I mean, I couldn't get it to run behind nginx or apache!
I need to figure out how to get some xml-files in there correctly and the syntax etc. :-D

At the moment it is quite complicated

to further complicate it: I come from the humanities and aim for using neo4j in some projects...

Perhaps is something which helps?
It is basically your own private Neo4J in the cloud, admin is automated.

On the other hand I can see that running your own server has benefits also.
If you would like I could have a look at the server setup?
Mail me details on to work out the details.