Database failed to start: Database process terminated

Hi,
I just installed neo4j on Windows 10 and tried to run movie database but it gives error. Version is 4.1.3
I could not understand what is wrong from logs.

2020-12-30 23:00:19.589+0000 INFO [c.n.s.e.EnterpriseNeoWebServer] ======== Neo4j 4.1.3 ========
2020-12-30 23:00:19.651+0000 INFO [o.n.b.BoltServer] Bolt server loaded
2020-12-30 23:00:19.706+0000 ERROR [o.n.g.f.DatabaseManagementServiceFactory] Error starting Neo4j database server at C:\Users\F17470\AppData\Local\Neo4j\Relate\Data\dbmss\dbms-d0f93e17-9474-42ec-96f6-c439bd05ea52\data\databases Component 'org.neo4j.kernel.internal.locker.LockerLifecycleAdapter@73302995' was successfully initialized, but failed to start. Please see the attached cause exception "Lock file has been locked by another process: C:\Users\F17470\AppData\Local\Neo4j\Relate\Data\dbmss\dbms-d0f93e17-9474-42ec-96f6-c439bd05ea52\data\databases\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)".
org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.internal.locker.LockerLifecycleAdapter@73302995' was successfully initialized, but failed to start. Please see the attached cause exception "Lock file has been locked by another process: C:\Users\F17470\AppData\Local\Neo4j\Relate\Data\dbmss\dbms-d0f93e17-9474-42ec-96f6-c439bd05ea52\data\databases\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)".
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:463)
at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:110)
at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:189)
at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.build(DatabaseManagementServiceFactory.java:158)
at com.neo4j.server.enterprise.EnterpriseManagementServiceFactory.createManagementService(EnterpriseManagementServiceFactory.java:38)
at com.neo4j.server.enterprise.EnterpriseBootstrapper.createNeo(EnterpriseBootstrapper.java:20)
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:117)
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:87)
at com.neo4j.server.enterprise.EnterpriseEntryPoint.main(EnterpriseEntryPoint.java:25)
Caused by: org.neo4j.kernel.internal.locker.FileLockException: Lock file has been locked by another process: C:\Users\F17470\AppData\Local\Neo4j\Relate\Data\dbmss\dbms-d0f93e17-9474-42ec-96f6-c439bd05ea52\data\databases\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)
at org.neo4j.kernel.internal.locker.Locker.storeLockException(Locker.java:176)
at org.neo4j.kernel.internal.locker.Locker.checkLock(Locker.java:96)
at org.neo4j.kernel.internal.locker.GlobalFileLocker.checkLock(GlobalFileLocker.java:58)
at org.neo4j.kernel.internal.locker.GlobalLocker.checkLock(GlobalLocker.java:28)
at org.neo4j.kernel.internal.locker.LockerLifecycleAdapter.start(LockerLifecycleAdapter.java:36)
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:442)
... 8 more
2020-12-30 23:00:19.707+0000 INFO [o.n.g.f.DatabaseManagementServiceFactory] Shutdown started

Most likely reason is either db instance is still running or it has crashed and left the lock file behind.

Check if the process is still running. If not delete that store_lock file and start the process again.