Connection issues when using bolt url in neo4j Mac desktop client application

Neo4j Graph Platform Browser
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I have a neo4j community edition installed on a linux VM in Google Cloud Platform(GCP). this is a developer DB so only http and bolt enabled. https is disabled. I have added Firewall rules for both 7474 and 7687 ports. I can connect it to in browser using http://{ip}:7474 . I can connect it using bolt://{ip}:7687 in a node.js application running locally. Only issue is with neo4j desktop 2, when I try to connect using bolt it gives WebSocket security error. enabling developer tools in desktop application is showing that it’s trying to connect on wss://{ip}:7687. if there are any firewall or network issues then Node.js script would be giving error while it’s only with neo4j desktop application.'error: general processing exception - unexpected error. WebSocket connection failure. Due to security constraints in your web browser, the reason for the failure is not available to this Neo4j Driver. Please use your browsers development console to determine the root cause of the failure. Common reasons include the database being unavailable, using the wrong connection URL or temporary network problems. If you have enabled encryption, ensure your browser is configured to trust the certificate Neo4j is configured to use. WebSocket readyState is: 1’

  • which OS do you use? Mac OS 26.3
  • neo4j version 026.01.4 Community, desktop version 2.1.2, browser version
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2

Hi, we are aware of this issue and a fix is coming soon in v2.1.3

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@nissanka.fernando thanks for reply, kindly can you post what is the tentative release date for v2.1.3 or possibly point me to link where upcoming release dates are announced.

4

Hey there, we’ve just pushed 2.1.3, please look for an update notification or restart your app. It will also be available in the Deployment Center next week. Sorry for any inconvenience.