Cannot use database created from dump file

Hi,

I have a knowledge graph in the form of a dump file (created using neo4j 5.6, and has a size of 8 GB) from a collaborator that I want to use to create a neo4j database locally on neo4j desktop.

Following the usual steps (Add-->File followed by "Create new DBMS from dump" on the "Projects" page), I created the database using the same neo4j version (5.6), but it seems the database cannot be accessed using the neo4j browser.

Here is a screenshot of the browser window. Note the symbols beside neo4j (in the "Use database" box at top left), does the second symbol indicate that the database is still being loaded? The symbol doesn't change even after hours.

Also, here's what it looks like in the project page

Did you rub :sysinfo as suggested to get info on the database? Can you show the results

Hi,

Thank you for the response. I did do that, but the output was not that useful. Strangely, I cannot replicate those exact steps right now as I cannot choose the neo4j option any more in the "Use database" option.

To me, it seems the graph never gets created as that would show the graph information in the project page (please see the second image in the previous post) when the default database (neo4j) is clicked. Also, when I try to open the DB on neo4j Bloom, it says "We couldn't find an active graph in Neo4j Desktop. Please check that you have connected to a graph.".

FYI: I'm using a computer with 32 GB memory.

Thanks,
Tarak