Looking for help with connecting to neo4j instance.
We are able to connect to our neo4j server via the bolt protocol with "bolt://remote.hostname:7687", however when using the neo4j protocol "neo4j://remote.hostname:7687" we receive the below error:
2022-09-16 22:53:03.386+0000 INFO Query started: id:72473 - 0 ms: 0 B - bolt-session bolt neo4j-cypher-shell/v4.4.9 client/our-ip-address server/ip-address> - ****- CALL dbms.routing.getRoutingTable($context, $database) - {context: {address: 'remote.hostname:7687'}, database: } - runtime=null - {}
cypher-shell -a neo4j://remote.hostname:7687 -u **** -p ****
Failed to connect to neo4j://remote.hostname:7687, fallback to bolt://remote.hostname:7687
Connected to Neo4j using Bolt protocol version 4.1 at bolt://remote.hostname:7687 as user ****.
Any help on how we can go about resolving this issue would be great!