Neo4j-go-driver error: [2048] routing table retrieval failed


(Joe) #1

Hello,

We are evaluating Neo4J Enterprise via the Kubernetes Helm chart (https://github.com/helm/charts/tree/master/stable/neo4j). I apologize in advance if this is the wrong place for this sort of support, I'm not sure if this particular error message is specific to our Enterprise cluster, some core component of Neo4J, or even part of the Helm chart configuration.

The full error text follows. This occurs when we attempt to apply our application's DB migrations, these migrations run fine locally using a locally hosted Neo4J Community container). Any suggestions on how to proceed with troubleshooting this problem?

2019-02-11T21:31:42.897Z INFO cmd/migrate.go:19 Opening connection to DB {"service": "migrate"}

2019-02-11T21:31:42.897Z INFO graphdb/db.go:54 Initializing authorization token with username and password {"service": "migrate", "service": "Driver", "method": "retrieveConnection"}

2019-02-11T21:31:42.897Z DEBUG graphdb/db.go:66 Opening connection at bolt+routing://app-neo4j:7687 {"service": "migrate", "service": "Driver", "method": "retrieveConnection"}

2019-02-11T21:31:42.989Z DEBUG graphdb/db.go:72 Acquired driver connection {"service": "migrate", "service": "Driver", "method": "retrieveConnection"}

2019-02-11T21:31:42.989Z INFO cmd/migrate.go:27 Running DB migrations {"service": "migrate"}

2019-02-11T21:31:42.989Z INFO graphdb/migrations.go:56 Adding Organization Constraints:

[CREATE CONSTRAINT ON (o:Organization) ASSERT o.organization_id IS UNIQUE] {"service": "migrate", "service": "Driver", "method": "Migrate"}

2019-02-11T21:31:42.990Z INFO graphdb/driverservice.go:38 Executing query [CREATE CONSTRAINT ON (o:Organization) ASSERT o.organization_id IS UNIQUE] with params map {"service": "migrate", "service": "Driver", "method": "Run"}

2019-02-11T21:31:43.008Z ERROR graphdb/driverservice.go:42 Received error when executing statement {"service": "migrate", "service": "Driver", "method": "Run"}

2019-02-11T21:31:43.008Z ERROR graphdb/driverservice.go:69 unable to acquire connection from connector: error: [2048] routing table retrieval failed, state: 0, context: {"service": "migrate", "service": "Driver", "method": "Pipeline"}

2019-02-11T21:31:43.008Z ERROR graphdb/migrations.go:63 unable to acquire connection from connector: error: [2048] routing table retrieval failed, state: 0, context: {"service": "migrate", "service": "Driver", "method": "Migrate"}