Neo.ClientError.Statement.ExternalResourceFailed: when running load_csv using pre-signed url

Greetings,

I'm encountering a similar issue as mentioned by others: I'm receiving the "Neo.ClientError.Statement.ExternalResourceFailed" error when I attempt to load csv file on s3 using Cypher query involving a pre-signed URL on the Neo4j browser.
Unfortunately, I'm unsure about the steps to take next. Could anyone provide guidance on what aspects I should investigate to resolve this problem? Your assistance would be greatly appreciated. Thank you.