Memory Issue with Neo4j as Memory usage spikes to 98 %

Neo4j Graph Platform
1

Hi All,

I have Neo4j running on EC2 instance with below configurations:
Cores : 8
RAM : 16 GB
Enterprise Edition
Version: 3.5.18

Neo4j.conf Values
dbms.memory.heap.max_size=4g
dbms.memory.pagecache.size=4g

But , it seems Memory Usage keeps increasing and is not released even when traffic is less.
This has caused RAM Memory Usage to Spike to critical levels (above 98 %).

Please guide us with the correct memory configuration or way to debug this problem.

Thanks
Amit

2

As you can imagine this is too little information. You need to share more details on how you use the database.

If you have a support contract for your EE, please raise a ticket there.

Sounds like a leak in your client operations, e.g. non-closed transactions or sessions or so.

Also check out this monitoring tool, which might help you correlating memory usage with transactions etc.