Database 'neo4j' is unavailable. Run :sysinfo for more info

Integrations Other Databases & ETL
1

HI, just installed the latest community version and I got a "DatabaseUnavailable:
Database "neo4j" is unavailable, its status is "offline."
I dont know how to fix it

1 Like
2

yeap, I have met the same question . what's a pity!

3

Hi all, please I have the same problem
Database 'neo4j' is unavailable. Run :sysinfo for more info.

The server storage space got filled and when I freed up space, the problem still persisted. Even after restarting neo4j and restarting the server entirely, the problem still persists. Please anyone with an idea how this could be solved?

4

Hello

Please have a look at server logs. May be you have run out of memory error which is not enough for starting the server.

Thanking you
Sameer Sudhir G

5

Thank you @sameer.gijare14 for your answer. Though in my case, I had freed up storage space so it wasn't a memory error. We later discovered it was due to the transaction locks still being active and so have resolved the problem.

6

Hello mnwaokocha
May be I was thinking of transaction lockout period.
Thanking you
Sameer G