Can't start neo4j

Neo4j Graph Platform
1

I can't start neo4j on my pc and I don't know how to fix this error. can anyone help me?
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yener@yener-TULPAR-T5-V20-2:~$ neo4j console
Directories in use:
home: /var/lib/neo4j
config: /etc/neo4j
logs: /var/log/neo4j
plugins: /var/lib/neo4j/plugins
import: /var/lib/neo4j/import
data: /var/lib/neo4j/data
certificates: /var/lib/neo4j/certificates
licenses: /var/lib/neo4j/licenses
run: /var/lib/neo4j/run
Starting Neo4j.
Failed to write PID file: Access denied at /var/lib/neo4j/run/neo4j.pid
2023-02-13 17:39:43,550 main ERROR Cannot access RandomAccessFile java.io.FileNotFoundException: /var/log/neo4j/neo4j.log (Erişim engellendi) java.io.FileNotFoundException: /var/log/neo4j/neo4j.log (Erişim engellendi)
at java.base/java.io.RandomAccessFile.open0(Native Method)
at java.base/java.io.RandomAccessFile.open(RandomAccessFile.java:344)
at java.base/java.io.RandomAccessFile.(RandomAccessFile.java:259)
at java.base/java.io.RandomAccessFile.(RandomAccessFile.java:213)
at java.base/java.io.RandomAccessFile.(RandomAccessFile.java:127)
at org.apache.logging.log4j.core.appender.rolling.RollingRandomAccessFileManager$RollingRandomAccessFileManagerFactory.createManager(RollingRandomAccessFileManager.java:232)
at org.apache.logging.log4j.core.appender.rolling.RollingRandomAccessFileManager$RollingRandomAccessFileManagerFactory.createManager(RollingRandomAccessFileManager.java:204)
at org.apache.logging.log4j.core.appender.AbstractManager.getManager(AbstractManager.java:144)
at org.apache.logging.log4j.core.appender.OutputStreamManager.getManager(OutputStreamManager.java:100)
at org.apache.logging.log4j.core.appender.rolling.RollingRandomAccessFileManager.getRollingRandomAccessFileManager(RollingRandomAccessFileManager.java:107)
at org.apache.logging.log4j.core.appender.RollingRandomAccessFileAppender$Builder.build(RollingRandomAccessFileAppender.java:132)
at org.apache.logging.log4j.core.appender.RollingRandomAccessFileAppender$Builder.build(RollingRandomAccessFileAppender.java:53)
at org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.build(PluginBuilder.java:124)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createPluginObject(AbstractConfiguration.java:1138)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1063)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1055)
at org.apache.logging.log4j.core.config.AbstractConfiguration.doConfigure(AbstractConfiguration.java:664)
at org.neo4j.logging.log4j.LogConfig$LookupInjectionXmlConfiguration.doConfigure(LogConfig.java:188)
at org.apache.logging.log4j.core.config.AbstractConfiguration.initialize(AbstractConfiguration.java:258)
at org.apache.logging.log4j.core.config.AbstractConfiguration.start(AbstractConfiguration.java:304)
at org.apache.logging.log4j.core.LoggerContext.setConfiguration(LoggerContext.java:621)
at org.neo4j.logging.log4j.LogConfig.configureLoggingFromFile(LogConfig.java:379)
at org.neo4j.logging.log4j.LogConfig$Builder.build(LogConfig.java:299)
at org.neo4j.logging.log4j.LogConfig.createLoggerFromXmlConfig(LogConfig.java:134)
at org.neo4j.server.NeoBootstrapper.setupLogging(NeoBootstrapper.java:270)
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:122)
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:86)
at org.neo4j.server.CommunityEntryPoint.main(CommunityEntryPoint.java:30)

2023-02-13 17:39:43,554 main ERROR Could not create plugin of type class org.apache.logging.log4j.core.appender.RollingRandomAccessFileAppender for element RollingRandomAccessFile: java.lang.IllegalStateException: ManagerFactory [org.apache.logging.log4j.core.appender.rolling.RollingRandomAccessFileManager$RollingRandomAccessFileManagerFactory@62163b39] unable to create manager for [/var/log/neo4j/neo4j.log] with data [org.apache.logging.log4j.core.appender.rolling.RollingRandomAccessFileManager$FactoryData@20a8a64e] java.lang.IllegalStateException: ManagerFactory [org.apache.logging.log4j.core.appender.rolling.RollingRandomAccessFileManager$RollingRandomAccessFileManagerFactory@62163b39] unable to create manager for [/var/log/neo4j/neo4j.log] with data [org.apache.logging.log4j.core.appender.rolling.RollingRandomAccessFileManager$FactoryData@20a8a64e]
at org.apache.logging.log4j.core.appender.AbstractManager.getManager(AbstractManager.java:146)
at org.apache.logging.log4j.core.appender.OutputStreamManager.getManager(OutputStreamManager.java:100)
at org.apache.logging.log4j.core.appender.rolling.RollingRandomAccessFileManager.getRollingRandomAccessFileManager(RollingRandomAccessFileManager.java:107)
at org.apache.logging.log4j.core.appender.RollingRandomAccessFileAppender$Builder.build(RollingRandomAccessFileAppender.java:132)
at org.apache.logging.log4j.core.appender.RollingRandomAccessFileAppender$Builder.build(RollingRandomAccessFileAppender.java:53)
at org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.build(PluginBuilder.java:124)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createPluginObject(AbstractConfiguration.java:1138)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1063)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1055)
at org.apache.logging.log4j.core.config.AbstractConfiguration.doConfigure(AbstractConfiguration.java:664)
at org.neo4j.logging.log4j.LogConfig$LookupInjectionXmlConfiguration.doConfigure(LogConfig.java:188)
at org.apache.logging.log4j.core.config.AbstractConfiguration.initialize(AbstractConfiguration.java:258)
at org.apache.logging.log4j.core.config.AbstractConfiguration.start(AbstractConfiguration.java:304)
at org.apache.logging.log4j.core.LoggerContext.setConfiguration(LoggerContext.java:621)
at org.neo4j.logging.log4j.LogConfig.configureLoggingFromFile(LogConfig.java:379)
at org.neo4j.logging.log4j.LogConfig$Builder.build(LogConfig.java:299)
at org.neo4j.logging.log4j.LogConfig.createLoggerFromXmlConfig(LogConfig.java:134)
at org.neo4j.server.NeoBootstrapper.setupLogging(NeoBootstrapper.java:270)
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:122)
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:86)
at org.neo4j.server.CommunityEntryPoint.main(CommunityEntryPoint.java:30)

2023-02-13 17:39:43,555 main ERROR Unable to invoke factory method in class org.apache.logging.log4j.core.appender.RollingRandomAccessFileAppender for element RollingRandomAccessFile: java.lang.IllegalStateException: No factory method found for class org.apache.logging.log4j.core.appender.RollingRandomAccessFileAppender java.lang.IllegalStateException: No factory method found for class org.apache.logging.log4j.core.appender.RollingRandomAccessFileAppender
at org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.findFactoryMethod(PluginBuilder.java:260)
at org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.build(PluginBuilder.java:136)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createPluginObject(AbstractConfiguration.java:1138)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1063)
at org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1055)
at org.apache.logging.log4j.core.config.AbstractConfiguration.doConfigure(AbstractConfiguration.java:664)
at org.neo4j.logging.log4j.LogConfig$LookupInjectionXmlConfiguration.doConfigure(LogConfig.java:188)
at org.apache.logging.log4j.core.config.AbstractConfiguration.initialize(AbstractConfiguration.java:258)
at org.apache.logging.log4j.core.config.AbstractConfiguration.start(AbstractConfiguration.java:304)
at org.apache.logging.log4j.core.LoggerContext.setConfiguration(LoggerContext.java:621)
at org.neo4j.logging.log4j.LogConfig.configureLoggingFromFile(LogConfig.java:379)
at org.neo4j.logging.log4j.LogConfig$Builder.build(LogConfig.java:299)
at org.neo4j.logging.log4j.LogConfig.createLoggerFromXmlConfig(LogConfig.java:134)
at org.neo4j.server.NeoBootstrapper.setupLogging(NeoBootstrapper.java:270)
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:122)
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:86)
at org.neo4j.server.CommunityEntryPoint.main(CommunityEntryPoint.java:30)

2023-02-13 17:39:43,559 main ERROR Null object returned for RollingRandomAccessFile in Appenders.
2023-02-13 17:39:43,563 main ERROR Unable to locate appender "RollingFile" for logger config "root"
2023-02-13 14:39:43.571+0000 INFO Neo4j Server shutdown initiated by request
2023-02-13 14:39:43.574+0000 INFO Stopped.
Unexpected process failure. See log for info.
Run with '--verbose' for a more detailed error message.

2

Hi @yenerekaya - looks like a permission problem. your user doesn't have permission to write /var/lib/neo4j/run/neo4j.pid

3

Hi! I tried a few solutions but I have this error now
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yener@yener-TULPAR-T5-V20-2:~$ sudo neo4j console
Directories in use:
home: /var/lib/neo4j
config: /etc/neo4j
logs: /var/log/neo4j
plugins: /var/lib/neo4j/plugins
import: /var/lib/neo4j/import
data: /var/lib/neo4j/data
certificates: /var/lib/neo4j/certificates
licenses: /var/lib/neo4j/licenses
run: /var/lib/neo4j/run
Starting Neo4j.
2023-02-13 19:43:59.892+0000 INFO Starting...
2023-02-13 19:44:00.214+0000 INFO This instance is ServerId{a7f42c2f} (a7f42c2f-f1be-4260-b4d3-40a8dbb9d7ba)
2023-02-13 19:44:00.311+0000 ERROR Failed to start Neo4j on localhost:7474.
org.neo4j.cypher.internal.options.InvalidCypherOption: DISABLED is not a valid option for parallelRuntimeSupport. Valid options are: disabled, all
at org.neo4j.cypher.internal.options.CypherOptionCompanion.invalidValueError(CypherOption.scala:146) ~[neo4j-cypher-config-5.4.0.jar:5.4.0]
at org.neo4j.cypher.internal.options.CypherOptionCompanion.$anonfun$fromValue$2(CypherOption.scala:140) ~[neo4j-cypher-config-5.4.0.jar:5.4.0]
at scala.Option.getOrElse(Option.scala:201) ~[scala-library-2.13.10.jar:?]
at org.neo4j.cypher.internal.options.CypherOptionCompanion.fromValue(CypherOption.scala:140) ~[neo4j-cypher-config-5.4.0.jar:5.4.0]
at org.neo4j.cypher.internal.options.CypherOptionCompanion.$anonfun$fromConfig$3(CypherOption.scala:97) ~[neo4j-cypher-config-5.4.0.jar:5.4.0]
at scala.Option.map(Option.scala:242) ~[scala-library-2.13.10.jar:?]
at org.neo4j.cypher.internal.options.CypherOptionCompanion.fromConfig(CypherOption.scala:97) ~[neo4j-cypher-config-5.4.0.jar:5.4.0]
at org.neo4j.cypher.internal.config.CypherConfiguration.(CypherConfiguration.scala:129) ~[neo4j-cypher-config-5.4.0.jar:5.4.0]
at org.neo4j.cypher.internal.config.CypherConfiguration$.fromConfig(CypherConfiguration.scala:42) ~[neo4j-cypher-config-5.4.0.jar:5.4.0]
at org.neo4j.cypher.internal.config.CypherConfiguration.fromConfig(CypherConfiguration.scala) ~[neo4j-cypher-config-5.4.0.jar:5.4.0]
at org.neo4j.fabric.bootstrap.FabricServicesBootstrap.bootstrapServices(FabricServicesBootstrap.java:164) ~[neo4j-fabric-5.4.0.jar:5.4.0]
at org.neo4j.graphdb.factory.module.edition.CommunityEditionModule.bootstrapFabricServices(CommunityEditionModule.java:388) ~[neo4j-5.4.0.jar:5.4.0]
at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.build(DatabaseManagementServiceFactory.java:148) ~[neo4j-5.4.0.jar:5.4.0]
at org.neo4j.server.CommunityBootstrapper.createNeo(CommunityBootstrapper.java:36) ~[neo4j-5.4.0.jar:5.4.0]
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:170) ~[neo4j-5.4.0.jar:5.4.0]
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:86) ~[neo4j-5.4.0.jar:5.4.0]
at org.neo4j.server.CommunityEntryPoint.main(CommunityEntryPoint.java:30) ~[neo4j-5.4.0.jar:5.4.0]
2023-02-13 19:44:00.314+0000 INFO Neo4j Server shutdown initiated by request
2023-02-13 19:44:00.315+0000 INFO Stopped.
Unexpected process failure. See log for info.
Run with '--verbose' for a more detailed error message.

4

These appear to be pretty straightforward error messages...

5

First time I'm using ubuntu, neo4j and I don't know how to fix that :confused: