Cannot reach bolt port after upgrade from v4 to v5

Neo4j Graph Platform
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1

Hi,

I have a neo4j v4.4 DBMS running on a Windows 10 machine and access it from a WSL instance via the IP 172.31.240.1 with no problem. I have now created a version 5.7 database and have configured, similarly to the v4 one, dbms.default_listen_address=0.0.0.0, so that Neo4J accepts the request from the WSL VM. Using the same code as before, I cannot establish a connection. I have tried telnet 172.31.240.1 7687 which works with the v4 DBMS but fails to connect with the v5 one. Is there any additional settings I need to change in order to be able to connect with version 5.7?

2

@boulanger

conf/neo4j.conf settings are newly named in v5 compared to v4. See Changes to configuration settings in Neo4j v5 - Upgrade and Migration Guide

Whereas v4 is named dbms.default_listen_address the equivalent v5 is server.default_listen_address

note this is but one change. there are many more

3

Hi @dana_canzano , thank you for your message! Sorry I was unclear, I did use the new v5 settings name server.default_listen_address=0.0.0.0 since one only needs to uncomment the line in the settings. But it still does not connect and I wonder if there is anything else I need to tweak in order for the Neo4J server to listen to my requests coming from a subnet (it works in v4 without any further changes except the dbms.default_listen_address=0.0.0.0 config).

4

I wonder if the following log entries are indicative of something:

2023-05-05 06:22:57.433+0000 ERROR [o.n.b.p.c.c.c.AtomicSchedulingConnection] [bolt-8] Terminating connection due to unexpected error
org.neo4j.bolt.protocol.error.streaming.BoltStreamingWriteException: Failed to transmit operation result: Response write failure
	at org.neo4j.bolt.protocol.common.fsm.response.NetworkResponseHandler.onSuccess(NetworkResponseHandler.java:184) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at org.neo4j.bolt.protocol.common.fsm.AbstractStateMachine.after(AbstractStateMachine.java:112) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at org.neo4j.bolt.protocol.common.fsm.AbstractStateMachine.process(AbstractStateMachine.java:88) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at org.neo4j.bolt.protocol.common.connector.connection.AtomicSchedulingConnection.lambda$submit$4(AtomicSchedulingConnection.java:123) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at org.neo4j.bolt.protocol.common.connector.connection.AtomicSchedulingConnection.executeJob(AtomicSchedulingConnection.java:345) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at org.neo4j.bolt.protocol.common.connector.connection.AtomicSchedulingConnection.doExecuteJobs(AtomicSchedulingConnection.java:315) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at org.neo4j.bolt.protocol.common.connector.connection.AtomicSchedulingConnection.executeJobs(AtomicSchedulingConnection.java:222) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) [?:?]
	at java.util.concurrent.FutureTask.run(FutureTask.java:264) [?:?]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) [?:?]
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) [?:?]
	at java.lang.Thread.run(Thread.java:833) [?:?]
Caused by: java.nio.channels.ClosedChannelException
	at io.netty.handler.codec.http.websocketx.WebSocketProtocolHandler.write(WebSocketProtocolHandler.java:113) ~[netty-codec-http-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.handler.codec.http.websocketx.WebSocketServerProtocolHandler.write(WebSocketServerProtocolHandler.java:54) ~[netty-codec-http-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite0(AbstractChannelHandlerContext.java:881) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite(AbstractChannelHandlerContext.java:863) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:968) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:856) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.handler.codec.MessageToMessageEncoder.write(MessageToMessageEncoder.java:113) ~[netty-codec-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite0(AbstractChannelHandlerContext.java:881) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite(AbstractChannelHandlerContext.java:863) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:968) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:856) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at org.neo4j.bolt.protocol.common.handler.StateSignalFilterHandler.write(StateSignalFilterHandler.java:41) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite0(AbstractChannelHandlerContext.java:881) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite(AbstractChannelHandlerContext.java:863) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:968) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:856) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.handler.codec.MessageToByteEncoder.write(MessageToByteEncoder.java:120) ~[netty-codec-4.1.89.Final.jar:4.1.89.Final]
	at org.neo4j.packstream.codec.transport.FrameSignalEncoder.write(FrameSignalEncoder.java:72) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite0(AbstractChannelHandlerContext.java:881) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite(AbstractChannelHandlerContext.java:863) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:968) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:856) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.handler.codec.MessageToByteEncoder.write(MessageToByteEncoder.java:113) ~[netty-codec-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite0(AbstractChannelHandlerContext.java:881) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite(AbstractChannelHandlerContext.java:863) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:968) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:856) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.handler.codec.MessageToByteEncoder.write(MessageToByteEncoder.java:113) ~[netty-codec-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite0(AbstractChannelHandlerContext.java:881) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite(AbstractChannelHandlerContext.java:863) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:968) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:856) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at org.neo4j.bolt.runtime.throttle.ChannelReadThrottleHandler.write(ChannelReadThrottleHandler.java:75) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite0(AbstractChannelHandlerContext.java:879) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite(AbstractChannelHandlerContext.java:863) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:968) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:856) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:851) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.handler.codec.MessageToMessageEncoder.writePromiseCombiner(MessageToMessageEncoder.java:140) ~[netty-codec-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.handler.codec.MessageToMessageEncoder.write(MessageToMessageEncoder.java:120) ~[netty-codec-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite0(AbstractChannelHandlerContext.java:881) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite(AbstractChannelHandlerContext.java:863) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:968) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.write(AbstractChannelHandlerContext.java:856) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.handler.timeout.IdleStateHandler.write(IdleStateHandler.java:302) ~[netty-handler-4.1.89.Final.jar:4.1.89.Final]
	at org.neo4j.bolt.protocol.common.handler.KeepAliveHandler.write(KeepAliveHandler.java:117) ~[neo4j-bolt-5.7.0.jar:5.7.0]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWrite0(AbstractChannelHandlerContext.java:879) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext.invokeWriteAndFlush(AbstractChannelHandlerContext.java:940) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.AbstractChannelHandlerContext$WriteTask.run(AbstractChannelHandlerContext.java:1247) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.util.concurrent.AbstractEventExecutor.runTask(AbstractEventExecutor.java:174) ~[netty-common-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.util.concurrent.AbstractEventExecutor.safeExecute(AbstractEventExecutor.java:167) ~[netty-common-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.util.concurrent.SingleThreadEventExecutor.runAllTasks(SingleThreadEventExecutor.java:470) ~[netty-common-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:566) ~[netty-transport-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997) ~[netty-common-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74) ~[netty-common-4.1.89.Final.jar:4.1.89.Final]
	at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30) ~[netty-common-4.1.89.Final.jar:4.1.89.Final]
	... 1 more
5

Also, in security.log, I have this:

2023-05-05 06:23:00.484+0000 INFO  {plugin-com.neo4j.plugin.jwt.auth.JwtAuthPlugin} Log in attempted for user 'neo4j'.
2023-05-05 06:23:00.484+0000 ERROR {plugin-com.neo4j.plugin.jwt.auth.JwtAuthPlugin} Invalid serialized unsecured/JWS/JWE object: Missing part delimiters

But this seems unrelated because I cannot even connect.

1 Like
6

Same issue I have with switching from the 5.19 to 5.20.2...