BoltConnectionError in Academy

I'm in the middle of a GraphAcademy course.
I get "BoltConnectionError No connection found, did you connect to Neo4j?" in the sandbox.

I have no idea what this means, and I don't recall connecting to anything?

I'm afraid this isn't very helpful or useful for a learner.
There is no indication of what to do to get out of this?

Try to input
:server connect
on the sandbox. Your $ will change to neo4j$, and you will be connected to your database.

Hello @juliamizarela and @nzskiwi . Welcome to the community!

Hopefully you were able to connect to the sandbox server ($neo4j prompt appears).

In some cases when there is a dropped connection, you can simply refresh the page and the connection will be re-established.

Elaine

Hi @elaine_rosenber - I am having this same issue. I have used :server connect , but it says I am connected. But no neo4j$ prompt appears. Then when I try again, it gives me the same bolt connection error. I started an instance in a different browser window and everything works fine, except you cannot complete the academy assignments where you must “check database” to validate an answer, because the academy window with the prompt isn’t connected. I have tried it also without the other instance running, and that doesn’t work either. If you have any suggestions, I’d appreciate it. Thanks.

Tom

I’m having the same error trying to do the Academy courses, can’t get the query pane to work ‘:server connect’ doesn’t change anything :sob:

I was having the same issue in Firefox but didn’t see it at all in Chrome.

Same issue here. :server connect does not change anything !

I am also facing the same issue. I tried the given solution, it says connected but the prompt does not change to neo4j.

I did refresh, cleared the cache/cookies. Also tried with Firefox and Chromium but no luck.

Any other suggestions?

Also having the same issue.

If your having this issue in Chrome, try in incogneto mode. Worked for me.