App initialization error: Error: Relate project with tag neo4j-desktop-id-project-d62bd16e-4e07-4f29-9797-a1bce1418e83 not found

Neo4j Graph Platform Desktop
1

I have updated the neo4j Desktop app recently and now I am not able to reopen it. I debug the log and find out that it is looking for some project id that exists but in the error log, it shows not found.

Error log.

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image2334×336 342 KB

This Project already exists in the directory

/Users/bot/Library/Application Support/Neo4j Desktop/Application/projects

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image1496×78 56 KB

Any help would be appreciated.

Here is system details.
OS : Macos 11.2.3

complete log;

[19:18:03.520] [info] Starting Neo4j Desktop 1.4.2 @ Darwin 20.3.0
[19:18:03.698] [info] Initializing persistence
[19:18:03.699] [info] GraphQL server is running @ http://127.0.0.1:11001
[19:18:03.751] [info] Configuring crash reporting
[19:18:03.752] [info] Reading settings
[19:18:03.753] [info] Reading bundled resources /Applications/Neo4j Desktop.app/Contents/Resources
[19:18:03.754] [info] Reading bundled resources /Applications/Neo4j Desktop.app/Contents/Resources
[Nest] 5245   - 03/11/2021, 7:18:03 PM   [NestFactory] Starting Nest application...
[Nest] 5245   - 03/11/2021, 7:18:03 PM   [InstanceLoader] ConfigHostModule dependencies initialized +10ms
[Nest] 5245   - 03/11/2021, 7:18:03 PM   [InstanceLoader] ConfigModule dependencies initialized +0ms
[Nest] 5245   - 03/11/2021, 7:18:03 PM   [InstanceLoader] SystemModule dependencies initialized +1ms
[Nest] 5245   - 03/11/2021, 7:18:03 PM   [InstanceLoader] r dependencies initialized +0ms
[19:18:03.887] [info] Starting Nest application... NestFactory true
[19:18:03.909] [info] ElectronModule dependencies initialized InstanceLoader true
[19:18:03.909] [info] s dependencies initialized InstanceLoader true
[19:18:03.910] [info] ConfigHostModule dependencies initialized InstanceLoader true
[19:18:03.910] [info] ConfigHostModule dependencies initialized InstanceLoader true
[19:18:03.910] [info] ConfigHostModule dependencies initialized InstanceLoader true
[19:18:03.911] [info] WebModule dependencies initialized InstanceLoader true
[19:18:03.911] [info] WebModule dependencies initialized InstanceLoader true
[19:18:03.912] [info] ConfigModule dependencies initialized InstanceLoader true
[19:18:03.912] [info] ConfigModule dependencies initialized InstanceLoader true
[19:18:03.912] [info] ConfigModule dependencies initialized InstanceLoader true
[19:18:03.913] [info] SystemModule dependencies initialized InstanceLoader true
[19:18:03.913] [info] SystemModule dependencies initialized InstanceLoader true
[19:18:03.914] [info] GraphQLSchemaBuilderModule dependencies initialized InstanceLoader true
[19:18:03.914] [info] WindowModule dependencies initialized InstanceLoader true
[19:18:03.915] [info] r dependencies initialized InstanceLoader true
[19:18:03.915] [info] FilesModule dependencies initialized InstanceLoader true
[19:18:03.916] [info] AuthModule dependencies initialized InstanceLoader true
[19:18:03.916] [info] HealthModule dependencies initialized InstanceLoader true
[19:18:03.916] [info] DBMSModule dependencies initialized InstanceLoader true
[19:18:03.916] [info] DBModule dependencies initialized InstanceLoader true
[19:18:03.917] [info] ExtensionModule dependencies initialized InstanceLoader true
[19:18:03.917] [info] ProjectModule dependencies initialized InstanceLoader true
[19:18:03.917] [info] GraphQLModule dependencies initialized InstanceLoader true
[19:18:04.133] [info] Nest application successfully started NestApplication true
[19:18:04.133] [info] Configuring proxy: NO_PROXY
[19:18:04.145] [info] Relate management API is running @ http://127.0.0.1:12546
[19:18:04.662] [info] [1] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[19:18:05.472] [info] [1] Online check response: 200 version: 1.4.3
files
[19:18:05.474] [info] Stopping any running databases
[19:18:05.503] [info] Checking store_lock file for database-06065a1d-d0ca-46ab-94f5-9a6bfc021887
[19:18:05.504] [info] Checking store_lock file for database-06065a1d-d0ca-46ab-94f5-9a6bfc021887
[19:18:05.504] [info] Checking store_lock file for database-11492755-01c2-4a97-ae7e-e92206ee5c2b
[19:18:05.504] [info] Checking store_lock file for database-11492755-01c2-4a97-ae7e-e92206ee5c2b
[19:18:05.505] [info] Checking store_lock file for database-2318b72e-bd03-49bb-baea-423afce22616
[19:18:05.505] [info] Checking store_lock file for database-2318b72e-bd03-49bb-baea-423afce22616
[19:18:05.505] [info] Checking store_lock file for database-2318b72e-bd03-49bb-baea-423afce22616
[19:18:05.506] [info] Checking store_lock file for database-2318b72e-bd03-49bb-baea-423afce22616
[19:18:05.506] [info] Checking store_lock file for database-2318b72e-bd03-49bb-baea-423afce22616
[19:18:05.506] [info] Checking store_lock file for database-2318b72e-bd03-49bb-baea-423afce22616
[19:18:05.506] [info] Checking store_lock file for database-2318b72e-bd03-49bb-baea-423afce22616
[19:18:05.507] [info] Checking store_lock file for database-2745e0df-8d37-43e4-85d7-d9dcef865586
[19:18:05.507] [info] Checking store_lock file for database-2745e0df-8d37-43e4-85d7-d9dcef865586
[19:18:05.507] [info] Checking store_lock file for database-3877d4dd-99dc-477a-a35b-200b361c8734
[19:18:05.508] [info] Checking store_lock file for database-3ea93f10-63b4-4b62-9b14-85d55e4ff0de
[19:18:05.508] [info] Checking store_lock file for database-3ea93f10-63b4-4b62-9b14-85d55e4ff0de
[19:18:05.508] [info] Checking store_lock file for database-47c5a883-03f5-459d-b552-5c65bbc73406
[19:18:05.509] [info] Checking store_lock file for database-47c5a883-03f5-459d-b552-5c65bbc73406
[19:18:05.509] [info] Checking store_lock file for database-4950efa6-d431-4573-ab2b-07bc30b753d3
[19:18:05.509] [info] Checking store_lock file for database-4be156cf-5a62-46c0-b19f-0d54ccfa7925
[19:18:05.509] [info] Checking store_lock file for database-4be156cf-5a62-46c0-b19f-0d54ccfa7925
[19:18:05.510] [info] Checking store_lock file for database-50480bcd-697e-4736-8859-94d65a88cbdc
[19:18:05.510] [info] Checking store_lock file for database-50480bcd-697e-4736-8859-94d65a88cbdc
[19:18:05.510] [info] Checking store_lock file for database-52a914dc-4fa4-4fd9-806b-6e63e4517a67
[19:18:05.511] [info] Checking store_lock file for database-52a914dc-4fa4-4fd9-806b-6e63e4517a67
[19:18:05.511] [info] Checking store_lock file for database-56a9796b-1d55-4104-81a0-c26a69996ac4
[19:18:05.511] [info] Checking store_lock file for database-56a9796b-1d55-4104-81a0-c26a69996ac4
[19:18:05.511] [info] Checking store_lock file for database-696832f1-7f31-4b3b-93a4-0fbde0f2c64a
[19:18:05.512] [info] Checking store_lock file for database-696832f1-7f31-4b3b-93a4-0fbde0f2c64a
[19:18:05.512] [info] Checking store_lock file for database-733e893c-c26c-4aa1-aae8-f80437a35499
[19:18:05.512] [info] Checking store_lock file for database-733e893c-c26c-4aa1-aae8-f80437a35499
[19:18:05.513] [info] Checking store_lock file for database-76839b24-994b-4f7c-8154-9f788927d67e
[19:18:05.513] [info] Checking store_lock file for database-76839b24-994b-4f7c-8154-9f788927d67e
[19:18:05.513] [info] Checking store_lock file for database-89624da1-9138-4ebb-a228-6fb111a9eb28
[19:18:05.513] [info] Checking store_lock file for database-89624da1-9138-4ebb-a228-6fb111a9eb28
[19:18:05.514] [info] Checking store_lock file for database-8e2d5789-333a-438e-b7e8-75858ef07fb8
[19:18:05.514] [info] Checking store_lock file for database-8e2d5789-333a-438e-b7e8-75858ef07fb8
[19:18:05.514] [info] Checking store_lock file for database-91b30c5a-e857-4b9e-86a2-b697da4ab36c
[19:18:05.515] [info] Checking store_lock file for database-91b30c5a-e857-4b9e-86a2-b697da4ab36c
[19:18:05.515] [info] Checking store_lock file for database-9b4743de-c6da-40d2-adb8-fecc9f86bba8
[19:18:05.515] [info] Checking store_lock file for database-9b4743de-c6da-40d2-adb8-fecc9f86bba8
[19:18:05.516] [info] Checking store_lock file for database-a4b2a0ae-ffca-469f-b092-b6df326d1cac
[19:18:05.516] [info] Checking store_lock file for database-a4b2a0ae-ffca-469f-b092-b6df326d1cac
[19:18:05.516] [info] Checking store_lock file for database-a65fc473-605d-42cf-b465-08d2fcc754b8
[19:18:05.516] [info] Checking store_lock file for database-a65fc473-605d-42cf-b465-08d2fcc754b8
[19:18:05.517] [info] Checking store_lock file for database-b1a72d64-80cb-4255-89d1-e485ca4cf77b
[19:18:05.517] [info] Checking store_lock file for database-b1a72d64-80cb-4255-89d1-e485ca4cf77b
[19:18:05.517] [info] Checking store_lock file for database-bd80a13e-aa5e-48f2-b1ea-1619707bffb2
[19:18:05.518] [info] Checking store_lock file for database-c0c35291-8b69-49ee-afc2-974d6fc642a8
[19:18:05.518] [info] Checking store_lock file for database-c0c35291-8b69-49ee-afc2-974d6fc642a8
[19:18:05.518] [info] Checking store_lock file for database-e38fb02d-e8f0-4ff3-b296-bc3ff8f18217
[19:18:05.519] [info] Checking store_lock file for database-e38fb02d-e8f0-4ff3-b296-bc3ff8f18217
[19:18:05.519] [info] Checking store_lock file for database-f5344805-b94d-4ae1-b168-3ce1d1c8380c
[19:18:05.519] [info] Checking store_lock file for database-f5344805-b94d-4ae1-b168-3ce1d1c8380c
[19:18:05.519] [info] Registering listener for protocolManager/arguments/changed
[19:18:05.521] [error] App initialization error: Error: Relate project with tag neo4j-desktop-id-project-d62bd16e-4e07-4f29-9797-a1bce1418e83 not found {
  constructor: 'Error',
  stack: 'Error: Relate project with tag neo4j-desktop-id-project-d62bd16e-4e07-4f29-9797-a1bce1418e83 not found\n' +
    '    at /Applications/Neo4j Desktop.app/Contents/Resources/app.asar/dist/main.prod.js:1:233852\n' +
    '    at Maybe.getOrElse (/Applications/Neo4j Desktop.app/Contents/Resources/app.asar/node_modules/@relate/types/dist/monads/monad.js:102:46)\n' +
    '    at Maybe.getOrElse (/Applications/Neo4j Desktop.app/Contents/Resources/app.asar/node_modules/@relate/types/dist/monads/primitive/maybe.monad.js:93:22)\n' +
    '    at Object.E [as getRelateProject] (/Applications/Neo4j Desktop.app/Contents/Resources/app.asar/dist/main.prod.js:1:233830)\n' +
    '    at async /Applications/Neo4j Desktop.app/Contents/Resources/app.asar/dist/main.prod.js:1:188879\n' +
    '    at async Promise.all (index 0)'
}
2

This issue has been arises due to 1.4.3 upgrade of Desktop version.

I have fixed the issue through following step in Mac OS.

Step 1 : Run the Neo4j Desktop app, since in my case desktop app itself was not opening so i open the Neo4j Desktop in Application folder and clicked on Show Package Contents.

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Step 2: clicked on neo4j Desktop executable file.

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Once the neo4j server started, I got to know the error is about missing projects. as shown in the logs present in the above comments.

To fix the issue "Error: Relate project with tag neo4j-desktop-id-", I open the persist file in this location $HOME/Library/Application Support/Neo4j Desktop/Application/persist and copy the projects.json to a temporary notepad file before clearing the data.

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image1906×526 165 KB

Now I deleted the JSON data present in projects.json and follow step 2.

Now I was able to see the desktop app running, I upgraded the Neo4j browser and desktop and then paste the JSON data back into projects.json and restarted the Desktop App.

I successfully fixed the issue after spending 3-4 hours on this.