# \#windows

**URL:** https://community.neo4j.com/tag/windows/43.md

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## [Unable to start Neo4j Instances on Windows due to PATH length limit](https://community.neo4j.com/t/unable-to-start-neo4j-instances-on-windows-due-to-path-length-limit/68487)

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**Author:** [@maximilian.hoevelman](https://community.neo4j.com/u/maximilian.hoevelman)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 3:27pm UTC](https://community.neo4j.com/t/unable-to-start-neo4j-instances-on-windows-due-to-path-length-limit/68487 "2026-04-07T15:27:00Z")

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Hi all, I'm trying to setup neo4j + desktop on my system and have been unable to start my first dbms instance for hours as windows keeps complaining about the PATH length being to small, although I already disabled the …

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## [Neo4j Desktop will not connect to anything even with reinstall](https://community.neo4j.com/t/neo4j-desktop-will-not-connect-to-anything-even-with-reinstall/72992)

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**Author:** [@0riginalGandalf](https://community.neo4j.com/u/0riginalGandalf)\
**Replies:** 1\
**Last updated:** [March 13, 2025, 2:00pm UTC](https://community.neo4j.com/t/neo4j-desktop-will-not-connect-to-anything-even-with-reinstall/72992 "2025-03-13T14:00:02Z")

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I cannot for the life of me get Neo4j Desktop to work at all. Fresh install of the latest desktop will cannot connect to anything. I have done a full teardown and fresh install as laid out in the troubleshooting guide. T…

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## [Initialization error: Error: end of central directory record signature not found](https://community.neo4j.com/t/initialization-error-error-end-of-central-directory-record-signature-not-found/71702)

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**Author:** [@s.shunamon](https://community.neo4j.com/u/s.shunamon)\
**Replies:** 2\
**Last updated:** [December 1, 2024, 9:55pm UTC](https://community.neo4j.com/t/initialization-error-error-end-of-central-directory-record-signature-not-found/71702 "2024-12-01T21:55:35Z")

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I'm having a problem installing the desktop version. I downloaded the installer and things seemed to work normally, until after logging in: I get a big red error. Initialization error: Error: end of central directory re…

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## [Advice: Avoid Neo4j Desktop in a OneDrive folder](https://community.neo4j.com/t/advice-avoid-neo4j-desktop-in-a-onedrive-folder/71663)

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**Author:** [@gardelne](https://community.neo4j.com/u/gardelne)\
**Replies:** 0\
**Last updated:** [November 27, 2024, 9:24pm UTC](https://community.neo4j.com/t/advice-avoid-neo4j-desktop-in-a-onedrive-folder/71663 "2024-11-27T21:24:59Z")

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Neo4j Desktop is great, and Microsoft OneDrive as well, but avoid installing Neo4j Desktop in a folder managed by OneDrive. This is general advice, not related to any specific version of Neo4j Desktop or OneDrive. It is …

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## [Neo4j Desktop Issue: Password has been changed](https://community.neo4j.com/t/neo4j-desktop-issue-password-has-been-changed/71324)

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**Author:** [@jsjong98](https://community.neo4j.com/u/jsjong98)\
**Replies:** 0\
**Last updated:** [November 6, 2024, 6:39am UTC](https://community.neo4j.com/t/neo4j-desktop-issue-password-has-been-changed/71324 "2024-11-06T06:39:35Z")

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Please keep the following things in mind: did you search for what you want to ask before posting? please use tags for additional info use a self-descriptive title Please format code + Cypher statements with the code \</…

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## [Cannot start local DBMS in Neo4j desktop 1.5.9.91 on Windows 10, logs attached](https://community.neo4j.com/t/cannot-start-local-dbms-in-neo4j-desktop-1-5-9-91-on-windows-10-logs-attached/67426)

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**Author:** [@troyzhpy](https://community.neo4j.com/u/troyzhpy)\
**Replies:** 4\
**Last updated:** [May 7, 2024, 6:32pm UTC](https://community.neo4j.com/t/cannot-start-local-dbms-in-neo4j-desktop-1-5-9-91-on-windows-10-logs-attached/67426 "2024-05-07T18:32:18Z")

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Hi I am working at a bank and have my IT department installed Neo4j Desktop for me. However after creating a local DBMS and trying to start it, the following issue shows up: And the corresponding logs in .Neo4jDesktop…

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## [Cannot start DBMS after upgrading Desktop 1.3.4 to 1.4.x or 1.5.x](https://community.neo4j.com/t/cannot-start-dbms-after-upgrading-desktop-1-3-4-to-1-4-x-or-1-5-x/64807)

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**Author:** [@daryl.white](https://community.neo4j.com/u/daryl.white)\
**Replies:** 0\
**Last updated:** [November 2, 2023, 7:31pm UTC](https://community.neo4j.com/t/cannot-start-dbms-after-upgrading-desktop-1-3-4-to-1-4-x-or-1-5-x/64807 "2023-11-02T19:31:28Z")

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Platform: Windows 10 Successful Desktop version installed: 1.3.4 Unsuccessful installations: 1.4.8, 1.4.13, 1.4.14, 1.4.15, 1.5.9 JAVA\_HOME= C:\\Users\\xyz\\AppData\\Local\\Neo4j\\Relate\\Cache\\runtime\\zulu11.41.23-ca-jdk11…

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## [Error: Could not find or load main class org.neo4j.server.startup.Neo4jCommand](https://community.neo4j.com/t/error-could-not-find-or-load-main-class-org-neo4j-server-startup-neo4jcommand/63137)

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**Author:** [@mirco.mohr2](https://community.neo4j.com/u/mirco.mohr2)\
**Replies:** 1\
**Last updated:** [July 4, 2023, 8:52am UTC](https://community.neo4j.com/t/error-could-not-find-or-load-main-class-org-neo4j-server-startup-neo4jcommand/63137 "2023-07-04T08:52:53Z")

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Hello I tried installing the Neo4j Community Server (v5.9.0) from the Neo4j Download Center. I followed the Windows installation guide step by step. Installing Java (OracleJDK 17) seemed to work and downloading the zip…

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## [Neo4j Desktop update 1.4.15 not installing from Notification Center](https://community.neo4j.com/t/neo4j-desktop-update-1-4-15-not-installing-from-notification-center/55075)

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**Author:** [@rick.munn](https://community.neo4j.com/u/rick.munn)\
**Replies:** 0\
**Last updated:** [April 20, 2022, 3:52pm UTC](https://community.neo4j.com/t/neo4j-desktop-update-1-4-15-not-installing-from-notification-center/55075 "2022-04-20T15:52:11Z")

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I was attempting to install Windows version within the Notification Center. On restart of the Desktop, I am receiving the following error at the "getting ready" stage of downloading runtime environment: Initialization …

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## [Neo4j Desktop doesn't start up](https://community.neo4j.com/t/neo4j-desktop-doesnt-start-up/54281)

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**Author:** [@ramima1996](https://community.neo4j.com/u/ramima1996)\
**Replies:** 1\
**Last updated:** [April 14, 2022, 1:42pm UTC](https://community.neo4j.com/t/neo4j-desktop-doesnt-start-up/54281 "2022-04-14T13:42:57Z")

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Hello! Neo4j stopped starting up for some reason. Previously, it worked normally. I had restarted the computer after long time without restarting, and here's what happened. It's stuck with this stage! I tried to re…

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## [DBMS failed to start: DBMS process terminated, see logs](https://community.neo4j.com/t/dbms-failed-to-start-dbms-process-terminated-see-logs/48014)

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**Author:** [@adithya.ramachandran](https://community.neo4j.com/u/adithya.ramachandran)\
**Replies:** 2\
**Last updated:** [April 3, 2022, 8:24am UTC](https://community.neo4j.com/t/dbms-failed-to-start-dbms-process-terminated-see-logs/48014 "2022-04-03T08:24:12Z")

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The error is as title says. I did a clean install of Neo4j Desktop 1.4.9, and upon starting it, I get the above error when it checks for DBMS. I give retry and the the app opens to it's interface. And there I get the sam…

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## [Stuck on Choose Folder when installing neo4j](https://community.neo4j.com/t/stuck-on-choose-folder-when-installing-neo4j/51394)

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**Author:** [@parasangiras121](https://community.neo4j.com/u/parasangiras121)\
**Replies:** 1\
**Last updated:** [February 6, 2022, 7:36pm UTC](https://community.neo4j.com/t/stuck-on-choose-folder-when-installing-neo4j/51394 "2022-02-06T19:36:59Z")

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The error log is showing wmic is not recognized as an internal or external command. I did some research and found that Windows11 has removed wmic .exe file . So how to proceed with the installation now?

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## [Unable to start DB on Neo4j Desktop 1.4.3 installed on Windows 10 and running neo4j version 4.2.1](https://community.neo4j.com/t/unable-to-start-db-on-neo4j-desktop-1-4-3-installed-on-windows-10-and-running-neo4j-version-4-2-1/37169)

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**Author:** [@rajat.shubhra.gupta](https://community.neo4j.com/u/rajat.shubhra.gupta)\
**Replies:** 1\
**Last updated:** [November 4, 2021, 4:01pm UTC](https://community.neo4j.com/t/unable-to-start-db-on-neo4j-desktop-1-4-3-installed-on-windows-10-and-running-neo4j-version-4-2-1/37169 "2021-11-04T16:01:02Z")

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I have downloaded neo4jdesktop version 1.4.3 and installed it on a windows 10 PC running on a corporate network. The default installation gave a neo4j version of 4.2.1. This installation also gave a default database (Mov…

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## [Neo4j Desktop Can't export database](https://community.neo4j.com/t/neo4j-desktop-cant-export-database/46428)

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**Author:** [@gsykes537](https://community.neo4j.com/u/gsykes537)\
**Replies:** 5\
**Last updated:** [October 28, 2021, 3:48am UTC](https://community.neo4j.com/t/neo4j-desktop-cant-export-database/46428 "2021-10-28T03:48:25Z")

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Hi, I'm trying to export a neo4j database to a .dump file but when I do so in the desktop app it tells me that its hit and error. The error logs show the following error: \[2021-10-25 20:47:26.545\] \[error\] Selecting JVM…

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## [App initialization error in neo4j desktop](https://community.neo4j.com/t/app-initialization-error-in-neo4j-desktop/34959)

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**Author:** [@indranpw](https://community.neo4j.com/u/indranpw)\
**Replies:** 3\
**Last updated:** [August 9, 2021, 9:48am UTC](https://community.neo4j.com/t/app-initialization-error-in-neo4j-desktop/34959 "2021-08-09T09:48:43Z")

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I installed neo4j desktop on my windows laptop. It works fine for a few days but the app does not launch after that. I tried reinstalling it a lot of times and the same thing happens - Works fine for a few days and then …

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## [Can not detect the downloaded distribution](https://community.neo4j.com/t/can-not-detect-the-downloaded-distribution/6550)

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**Author:** [@ethanchan](https://community.neo4j.com/u/ethanchan)\
**Replies:** 2\
**Last updated:** [July 12, 2021, 12:13pm UTC](https://community.neo4j.com/t/can-not-detect-the-downloaded-distribution/6550 "2021-07-12T12:13:41Z")

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Hi, I am using Neo4j desktop v1.1.20 on Windows 10 platform. Due to the connection problem, I manually downloaded the Neo4j distribution package (e.g. "neo4j-community-3.2.3-windows.zip") and placed it in the folder .Ne…

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## [Neo4J Desktop 1.4.5 windows - Launch errors](https://community.neo4j.com/t/neo4j-desktop-1-4-5-windows-launch-errors/38824)

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**Author:** [@s.rijutha3](https://community.neo4j.com/u/s.rijutha3)\
**Replies:** 0\
**Last updated:** [May 25, 2021, 7:03am UTC](https://community.neo4j.com/t/neo4j-desktop-1-4-5-windows-launch-errors/38824 "2021-05-25T07:03:23Z")

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I am completely new to Neo4j. I downloaded Neo4j desktop 1.4.5 to my windows 10 PC. The installation was successful. However I am unable to launch the application. I find this error in the logs and unsure what could be c…

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## ["Database graph.db is unavalible"](https://community.neo4j.com/t/database-graph-db-is-unavalible/35152)

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**Author:** [@dmgustav](https://community.neo4j.com/u/dmgustav)\
**Replies:** 0\
**Last updated:** [March 12, 2021, 9:48pm UTC](https://community.neo4j.com/t/database-graph-db-is-unavalible/35152 "2021-03-12T21:48:33Z")

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I've been running into a pretty serious issue with the windows version of the Neo4j Client. A database I've been working with suddenly seems to lose all data, and when I try any query it gives the error "database 'graph.…

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## [Error during offline DB starting](https://community.neo4j.com/t/error-during-offline-db-starting/30806)

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**Author:** [@astramax57](https://community.neo4j.com/u/astramax57)\
**Replies:** 5\
**Last updated:** [December 24, 2020, 12:23pm UTC](https://community.neo4j.com/t/error-during-offline-db-starting/30806 "2020-12-24T12:23:23Z")

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Hi all! I'm new in neo4j and want to start my first project. OS Windows 7 x64, Neo4j Version 4.1.3, Neo4j Desktop Version: 1.3.11 I have to work in offline mode (no internet connection on host) In first I'm create pr…

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## [Inconsistent database after neo4j-admin import in docker](https://community.neo4j.com/t/inconsistent-database-after-neo4j-admin-import-in-docker/28898)

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**Author:** [@cuenta\_chou](https://community.neo4j.com/u/cuenta_chou)\
**Replies:** 8\
**Last updated:** [November 30, 2020, 3:03pm UTC](https://community.neo4j.com/t/inconsistent-database-after-neo4j-admin-import-in-docker/28898 "2020-11-30T15:03:14Z")

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Dear all, I am using neo4j v4.1.3 windows and docker versions (I have tried both community and enterprise editions), and I have the following issue: If I execute neo4j-admin import with a set of csv files (around 20 di…

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## ['Failed - not a valid' right after resetting password](https://community.neo4j.com/t/failed-not-a-valid-right-after-resetting-password/26659)

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**Author:** [@Queuebee](https://community.neo4j.com/u/Queuebee)\
**Replies:** 3\
**Last updated:** [October 23, 2020, 8:28pm UTC](https://community.neo4j.com/t/failed-not-a-valid-right-after-resetting-password/26659 "2020-10-23T20:28:47Z")

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When trying to change the password of any of my databases with the reset database password button under Project\>somedatabase\>(three dots)\>manage\>Administration tab, the password does not seem to change into what I choose…

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## [After creating a Project and database, how do I get back to 'No project' databases?](https://community.neo4j.com/t/after-creating-a-project-and-database-how-do-i-get-back-to-no-project-databases/26165)

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**Author:** [@Queuebee](https://community.neo4j.com/u/Queuebee)\
**Replies:** 7\
**Last updated:** [October 5, 2020, 4:56pm UTC](https://community.neo4j.com/t/after-creating-a-project-and-database-how-do-i-get-back-to-no-project-databases/26165 "2020-10-05T16:56:22Z")

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Hello. It seems really silly, but after creating a project through the Neo4j desktop application (v1.3.8) I can't seem to get back to my other databases! When I click the 'Neo4j Tutorial' database I made earlier, it o…

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## [Installation freezes in the middle](https://community.neo4j.com/t/installation-freezes-in-the-middle/16839)

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**Author:** [@mo2amedus](https://community.neo4j.com/u/mo2amedus)\
**Replies:** 0\
**Last updated:** [April 8, 2020, 8:50pm UTC](https://community.neo4j.com/t/installation-freezes-in-the-middle/16839 "2020-04-08T20:50:34Z")

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Hello, During my first install of Neo4j desktop on windows 7, my laptop shutted down (battery issue) when I got the message to choose path where I want to store application data. I restarted the install but now the ins…

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## [Error : com.neo4j.server.enterprise.CommercialEntryPoint after update to Neo4j 4.0.1](https://community.neo4j.com/t/error-com-neo4j-server-enterprise-commercialentrypoint-after-update-to-neo4j-4-0-1/16209)

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**Author:** [@nwrpub](https://community.neo4j.com/u/nwrpub)\
**Replies:** 1\
**Last updated:** [March 25, 2020, 9:04am UTC](https://community.neo4j.com/t/error-com-neo4j-server-enterprise-commercialentrypoint-after-update-to-neo4j-4-0-1/16209 "2020-03-25T09:04:03Z")

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hello, I tried to upgrade to Neo4j 4.0.1 I used 'Upgrade' in Neo4j Desktop, and it seemed to work fine, but when starting my database I get : 2020-03-24 20:04:42.749+0000 WARN The client is unauthorized due to authe…

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## [How can I install APOC Library for Neo4j ( version:3.4.6 / edition : Community)](https://community.neo4j.com/t/how-can-i-install-apoc-library-for-neo4j-version-3-4-6-edition-community/1495)

<div class="topic-metadata">

**Author:** [@mehdi.ajroud](https://community.neo4j.com/u/mehdi.ajroud)\
**Replies:** 5\
**Last updated:** [January 27, 2020, 8:18pm UTC](https://community.neo4j.com/t/how-can-i-install-apoc-library-for-neo4j-version-3-4-6-edition-community/1495 "2020-01-27T20:18:20Z")

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All the answers that I found are talking about how to install APOC on desktop version . I need your help

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## [Neo4j Bolt Driver 1.7 for Python 3.7 on Windows 10 Error Running Example](https://community.neo4j.com/t/neo4j-bolt-driver-1-7-for-python-3-7-on-windows-10-error-running-example/12214)

<div class="topic-metadata">

**Author:** [@ecocarlisle](https://community.neo4j.com/u/ecocarlisle)\
**Replies:** 1\
**Last updated:** [December 2, 2019, 2:45pm UTC](https://community.neo4j.com/t/neo4j-bolt-driver-1-7-for-python-3-7-on-windows-10-error-running-example/12214 "2019-12-02T14:45:19Z")

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Hi, I've downloaded the neo4j driver for python and have tried to run various examples and all of them give me the same error. Any help greatly appreciated! TypeError: super(type, obj): obj must be an instance or subt…

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## [How to download windows 32bit version](https://community.neo4j.com/t/how-to-download-windows-32bit-version/12170)

<div class="topic-metadata">

**Author:** [@punatisathish](https://community.neo4j.com/u/punatisathish)\
**Replies:** 1\
**Last updated:** [November 29, 2019, 10:14pm UTC](https://community.neo4j.com/t/how-to-download-windows-32bit-version/12170 "2019-11-29T22:14:00Z")

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Please keep the following things in mind: How to download neo4j for 32 bit windows pc

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## [Database failed to start :DB closed with exit code 9009](https://community.neo4j.com/t/database-failed-to-start-db-closed-with-exit-code-9009/9321)

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**Author:** [@naman.mishra](https://community.neo4j.com/u/naman.mishra)\
**Replies:** 0\
**Last updated:** [August 8, 2019, 11:49am UTC](https://community.neo4j.com/t/database-failed-to-start-db-closed-with-exit-code-9009/9321 "2019-08-08T11:49:24Z")

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WINDOWS 10, neo4j 3.5.8 . my first install was very smooth, I was able to import files using load csv, and run all the commands as well. since I wanted to learn bulk import, I used windows powershell for execution of th…

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## [Halin Monitoring - Neo4J Desktop](https://community.neo4j.com/t/halin-monitoring-neo4j-desktop/6054)

<div class="topic-metadata">

**Author:** [@sean.robinson](https://community.neo4j.com/u/sean.robinson)\
**Replies:** 1\
**Last updated:** [April 2, 2019, 3:36pm UTC](https://community.neo4j.com/t/halin-monitoring-neo4j-desktop/6054 "2019-04-02T15:36:27Z")

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Hello, My aim is to integrate Neo4J with Halin to see some more advanced monitoring metrics. I followed the guide written by David Allen, and the application seemed to install correctly. However; when trying to run Hali…

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## [Unable to Complete Installation of Neo4j Desktop on Windows 10 Pro](https://community.neo4j.com/t/unable-to-complete-installation-of-neo4j-desktop-on-windows-10-pro/2378)

<div class="topic-metadata">

**Author:** [@edmoxon](https://community.neo4j.com/u/edmoxon)\
**Replies:** 2\
**Last updated:** [January 8, 2019, 1:06pm UTC](https://community.neo4j.com/t/unable-to-complete-installation-of-neo4j-desktop-on-windows-10-pro/2378 "2019-01-08T13:06:29Z")

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I was using an older version of Neo4j Desktop (1.0.6 I think) but was having issues where it crashed when I stopped a db. Re-opening Desktop and restarting the db then resulted in complaints that the ports were already …

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