# \#shutdown

**URL:** https://community.neo4j.com/tag/shutdown/200.md

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## [Neo4j 3.5.5 server goes down](https://community.neo4j.com/t/neo4j-3-5-5-server-goes-down/11749)

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**Author:** [@jfacow](https://community.neo4j.com/u/jfacow)\
**Replies:** 3\
**Last updated:** [November 10, 2019, 10:21am UTC](https://community.neo4j.com/t/neo4j-3-5-5-server-goes-down/11749 "2019-11-10T10:21:05Z")

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Hello Neo4j 3.5.5 server goes down when we find a lot of repeatable messages in debug.log WARN \[o.n.k.i.a.t.m.KernelTransactionMonitor\] Transaction KernelTransactionImplementationHandle{txReuseCount=48, tx=KernelTransa…

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## [How to fix "Cannot close the PageCache while files are still mapped"](https://community.neo4j.com/t/how-to-fix-cannot-close-the-pagecache-while-files-are-still-mapped/291)

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**Author:** [@david\_gordon1](https://community.neo4j.com/u/david_gordon1)\
**Replies:** 0\
**Last updated:** [August 23, 2018, 2:37am UTC](https://community.neo4j.com/t/how-to-fix-cannot-close-the-pagecache-while-files-are-still-mapped/291 "2018-08-23T02:37:11Z")

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The most common cause of this error is incorrect file permissions on the store files. While testing it is common for folks to start the database as different users, this can leave store files owned by other user ids. (…