# \#mac **URL:** https://community.neo4j.com/tag/mac/323.md [Latest](https://community.neo4j.com/latest.md) · [Categories](https://community.neo4j.com/categories.md) · [Tags](https://community.neo4j.com/tags.md) --- ## [How long to upgrade from Neo4j Desktop Enterprise 5.3.0 to 5.12.0?](https://community.neo4j.com/t/how-long-to-upgrade-from-neo4j-desktop-enterprise-5-3-0-to-5-12-0/64596)
**Author:** [@bamalburg](https://community.neo4j.com/u/bamalburg)\ **Replies:** 2\ **Last updated:** [October 23, 2023, 1:06pm UTC](https://community.neo4j.com/t/how-long-to-upgrade-from-neo4j-desktop-enterprise-5-3-0-to-5-12-0/64596 "2023-10-23T13:06:30Z")
I'm using the free version of Neo4j Desktop Enterprise. I'm upgrading from 5.3.0 to 5.12.0 to try out the new vector indexing. So far it has been upgrading for 1.5 hours. The upgrade does say "Currently upgrading, this m… --- ## [Neo4j-Desktop doesn't start Up](https://community.neo4j.com/t/neo4j-desktop-doesnt-start-up/63292)
**Author:** [@uniqueshanu89](https://community.neo4j.com/u/uniqueshanu89)\ **Replies:** 1\ **Last updated:** [July 24, 2023, 6:11pm UTC](https://community.neo4j.com/t/neo4j-desktop-doesnt-start-up/63292 "2023-07-24T18:11:48Z")
I couldn't start Neo4j Desktop as it failed to download Java. I guess this is due to certificate issue as I am using it from my company laptop & the internet traffic goes through transparent proxy which alter the SSL cer… --- ## [Neo4j-admin failing due to Java version (Community Edition on Mac)](https://community.neo4j.com/t/neo4j-admin-failing-due-to-java-version-community-edition-on-mac/54978)
**Author:** [@roger\_worden](https://community.neo4j.com/u/roger_worden)\ **Replies:** 5\ **Last updated:** [April 29, 2022, 11:14pm UTC](https://community.neo4j.com/t/neo4j-admin-failing-due-to-java-version-community-edition-on-mac/54978 "2022-04-29T23:14:58Z")
Neo4j Desktop 1.4.15, Community Edition 4.4.3 on Mac Catalina I want to use neo4j-admin for various things like consistency-check and backup. All neo4j-admin commands complain about the Java version. Selecting JVM - V… --- ## [Windows on MacOS are not behaving according to Apple HIG](https://community.neo4j.com/t/windows-on-macos-are-not-behaving-according-to-apple-hig/55054)
**Author:** [@johanlunds](https://community.neo4j.com/u/johanlunds)\ **Replies:** 0\ **Last updated:** [April 20, 2022, 10:41am UTC](https://community.neo4j.com/t/windows-on-macos-are-not-behaving-according-to-apple-hig/55054 "2022-04-20T10:41:08Z")
On MacOS generally applications behave so you can close the last open window and the application typically won't (shouldn't) quit. You can "activate" the application again by pressing the app icon in the dock. This behav… --- ## [Recovering / repairing Desktop and DBMSS on Mac?](https://community.neo4j.com/t/recovering-repairing-desktop-and-dbmss-on-mac/53051)
**Author:** [@rsworden59](https://community.neo4j.com/u/rsworden59)\ **Replies:** 0\ **Last updated:** [March 8, 2022, 1:44am UTC](https://community.neo4j.com/t/recovering-repairing-desktop-and-dbmss-on-mac/53051 "2022-03-08T01:44:53Z")
Neo4j Desktop 1.4.12 on Mac Catalina, an instance where I am developing an application and its DB. I started encountering some Java heap errors, inability to stop the DBMS. I restored from Time Machine a copy of ~/Libr… --- ## [Apoc.export.csv.all - Export file location on a Mac](https://community.neo4j.com/t/apoc-export-csv-all-export-file-location-on-a-mac/52441)
**Author:** [@joe1](https://community.neo4j.com/u/joe1)\ **Replies:** 1\ **Last updated:** [February 24, 2022, 2:43pm UTC](https://community.neo4j.com/t/apoc-export-csv-all-export-file-location-on-a-mac/52441 "2022-02-24T14:43:11Z")
Hi, I'm executing CALL apoc.export.csv.all("movies.csv", {}) which seems to finish OK - I get "Started streaming 1 records after 1 ms and completed after 774 ms." and "Done = true" but I can't locate the file anywhere … --- ## [Installation Problem: No Internet Connection](https://community.neo4j.com/t/installation-problem-no-internet-connection/4921)
**Author:** [@jiaqizhu](https://community.neo4j.com/u/jiaqizhu)\ **Replies:** 59\ **Last updated:** [December 15, 2021, 12:58pm UTC](https://community.neo4j.com/t/installation-problem-no-internet-connection/4921 "2021-12-15T12:58:40Z")
Hello Everyone, I am Jiaqi from U.S. I met a problem when I installed Neo4j 1.1.14 on my Mac laptop. I successfully downloaded and installed it; however, when I opened it, it showed me that no internet connection for th… --- ## [Neo4j Desktop Failing to Launch](https://community.neo4j.com/t/neo4j-desktop-failing-to-launch/38792)
**Author:** [@matthewoates](https://community.neo4j.com/u/matthewoates)\ **Replies:** 0\ **Last updated:** [May 24, 2021, 8:09pm UTC](https://community.neo4j.com/t/neo4j-desktop-failing-to-launch/38792 "2021-05-24T20:09:15Z")
The desktop client fails to launch. No UI comes up at all when I start the desktop client. I'm not sure how to debug this further. I have used a much older version of Neo4J and am not sure how to clean up files from pre… --- ## [Installation error: Unable to install java: distribution does not exist. Neo4j won't be able to run until java is installed](https://community.neo4j.com/t/installation-error-unable-to-install-java-distribution-does-not-exist-neo4j-wont-be-able-to-run-until-java-is-installed/18518)
**Author:** [@ccano](https://community.neo4j.com/u/ccano)\ **Replies:** 8\ **Last updated:** [March 2, 2021, 8:41pm UTC](https://community.neo4j.com/t/installation-error-unable-to-install-java-distribution-does-not-exist-neo4j-wont-be-able-to-run-until-java-is-installed/18518 "2021-03-02T20:41:20Z")
I'm having this error: I had an older version working. But when I updated to 1.2.8 this error comes up and I don't understand it. I have java installed (with brew), several versions administrated by jenv. Also, I'm r… --- ## [Unable to Launch the Neo4j Console App After Upgrade to macOS Big Sur](https://community.neo4j.com/t/unable-to-launch-the-neo4j-console-app-after-upgrade-to-macos-big-sur/28993)
**Author:** [@Ciro](https://community.neo4j.com/u/Ciro)\ **Replies:** 1\ **Last updated:** [January 18, 2021, 4:47pm UTC](https://community.neo4j.com/t/unable-to-launch-the-neo4j-console-app-after-upgrade-to-macos-big-sur/28993 "2021-01-18T16:47:00Z")
This afternoon I upgraded my iMac to macOS Big Sur. When I attempted to launch the Neo4j Console app in Terminal, it returned with the following error, among many other Java errors, "The jurisdiction policy files are no… --- ## [Memory/CPU usage for Neo4J browser](https://community.neo4j.com/t/memory-cpu-usage-for-neo4j-browser/22131)
**Author:** [@ukirik](https://community.neo4j.com/u/ukirik)\ **Replies:** 3\ **Last updated:** [July 23, 2020, 1:59pm UTC](https://community.neo4j.com/t/memory-cpu-usage-for-neo4j-browser/22131 "2020-07-23T13:59:06Z")
I am noticing some interesting differences in the Neo4J browser depending on the browser used. The graph in the backend is rather large several million nodes and over 50 million edges. So some queries tend to be rather l… --- ## [Confused on version and installing Java JDK for Mac to support Enterprise for OnLine learning class](https://community.neo4j.com/t/confused-on-version-and-installing-java-jdk-for-mac-to-support-enterprise-for-online-learning-class/6077)
**Author:** [@bbrown](https://community.neo4j.com/u/bbrown)\ **Replies:** 5\ **Last updated:** [April 14, 2020, 12:37pm UTC](https://community.neo4j.com/t/confused-on-version-and-installing-java-jdk-for-mac-to-support-enterprise-for-online-learning-class/6077 "2020-04-14T12:37:39Z")
Trying to take the on-line course for managing Neo4j and it wants me to have Enterprise installed. That requires Java JDK to be installed on my Mac. Not a Java user I am totally confused by the Java versions and then h… --- ## [Neo4J 3.2.7 - Can't Run APOC Procedures Owing to MacOS Catalina](https://community.neo4j.com/t/neo4j-3-2-7-cant-run-apoc-procedures-owing-to-macos-catalina/16378)
**Author:** [@typinator](https://community.neo4j.com/u/typinator)\ **Replies:** 7\ **Last updated:** [March 31, 2020, 3:11pm UTC](https://community.neo4j.com/t/neo4j-3-2-7-cant-run-apoc-procedures-owing-to-macos-catalina/16378 "2020-03-31T15:11:39Z")
Running Neo4J Community 3.2.7 on Mac OS Catalina When I try to execute an APOC procedure I get message: Neo.ClientError.Procedure.ProcedureRegistrationFailed apoc.meta.subGraph is unavailable because it is sandboxed … --- ## [“Neo4j Desktop” can’t be opened because Apple cannot check it for malicious software](https://community.neo4j.com/t/neo4j-desktop-can-t-be-opened-because-apple-cannot-check-it-for-malicious-software/12048)
**Author:** [@andreeairimia12](https://community.neo4j.com/u/andreeairimia12)\ **Replies:** 1\ **Last updated:** [November 20, 2019, 1:13pm UTC](https://community.neo4j.com/t/neo4j-desktop-can-t-be-opened-because-apple-cannot-check-it-for-malicious-software/12048 "2019-11-20T13:13:31Z")
This happens on macOS Catalina when trying to install Neo4j Desktop version 1.2.3 Catalina requires all apps that are signed with developer IDs to be 'notarized' by Apple. In the absence of an updated version from the d… --- ## [Database failed to start - macOS Catalina](https://community.neo4j.com/t/database-failed-to-start-macos-catalina/11152)
**Author:** [@toldmeadow](https://community.neo4j.com/u/toldmeadow)\ **Replies:** 1\ **Last updated:** [October 19, 2019, 11:11am UTC](https://community.neo4j.com/t/database-failed-to-start-macos-catalina/11152 "2019-10-19T11:11:31Z")
Hi - I've am following the tutorial and downloaded neo4j desktop on a macOS catalina, creating a new graph as instructed however when I try to start the graph I get "Database failed to start: DB \[database-63c4291f-d49f-4… --- ## [Getting error while installation latest versio "Cannot load license"](https://community.neo4j.com/t/getting-error-while-installation-latest-versio-cannot-load-license/5372)
**Author:** [@vinit](https://community.neo4j.com/u/vinit)\ **Replies:** 6\ **Last updated:** [March 27, 2019, 9:24am UTC](https://community.neo4j.com/t/getting-error-while-installation-latest-versio-cannot-load-license/5372 "2019-03-27T09:24:36Z")
While installing the latest version(1.1.15) of the neo4j desktop on mac we are getting "Cannot load license" and nothing happens from there. Please note that earlier version of it was working perfectly fine. Please ref…