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Head's Up! Site migration is underway. Expect disruption to service on Thursday, Feb. 9!

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since ‎09-11-2018

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Hi, This is a very critical issue for us. We have an external centos machine which takes the an online backup for our 3.5 neo4j production. It has recently started failing without any changes or upgrade. It fails after this step. (Start recovering st...
Hi I recently took an online backup of my 2.3Tb neo4j database. After restoring it, I am trying to start the database but it is failing to startup. Attached the debug.log. It is getting stuck after "initializing metrics". I have ensured that the perm...
Hi, We are facing issues with constantly growing neo4j memory, which ultimately crashes the server. We are running neo4j 3.4 in production on EC2 machine r4.8xlarge with linux OS. ( 32cores, 244 GB ram) Our DB is 2T in size. We are using the followin...
Hi, We are using Neo4j 3.4.1 Enterprise edition. We have recently been facing > 90% CPU usage during high load. This is very problematic as all our queries are taking longer to execute. Configuration Our DB size is ~2T. Our machine is r4.4xlarge. ( 1...
Hi, I want to launch neo4j enterprise v3.4 on ec2 . I have been trying to find an AWS neo4j enterprise AMI, but all i see is the option to set up and launch a causal cluster. (and not setup cloudformation) I have previously launched 3.3 enterprise us...
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