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Neo4J Desktop Install - [error] Shasum did not match

mlh
Node Link

When installing Neo4J Destkop (Win11, PS 5.1), the client fails at "Downloading runtime environment".  Error logs report that the java runtime download isn't matching the hash.  I've tried a few re-installs.  Downloading from that url seems to work normally.

[2022-10-24 12:16:43.172] [info] Downloading java from https://cdn.azul.com/zulu/bin/zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip
[2022-10-24 12:16:43.174] [info] Download closed
[2022-10-24 12:16:43.233] [info] Download response { contentType: 'application/zip', contentLength: '196844533' }
[2022-10-24 12:16:54.308] [info] Download file stream closed
[2022-10-24 12:16:54.703] [error] Shasum did not match {
contentPart: 'PK\x03\x04\n' +
'\x00\x00\x00\x00\x00˻GT\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00%\x00\x1C\x00zulu11.54.25-ca-jdk11.0.14.1-win_x64/UT\t\x00\x03^ \x01b )\x05bux\x0B\x00\x01\x04 \x03\x03\x00\x04\x01\x02\x03\x00PK\x03\x04\n',
expectedShasumHash: 'E4EAC1165F4EDC937B85937B92886241286DDA2143D997293364DD23570F1126',
tmpDestination: 'C:\\Users\\user\\.Neo4jDesktop\\distributions\\java\\zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip.80202c91-5bcb-4664-95f2-cff3d62446f2.tmp',
type: 'sha256'
}

5 REPLIES 5

linuslundahl
Neo4j
Neo4j

Desktop 1.5.2 was released yesterday and it addresses this issue. Download it here: https://neo4j.com/download-center/#desktop 

mlh
Node Link

ok and looking here: https://www.azul.com/downloads/?version=java-11-lts&os=windows&architecture=x86-64-bit&package=jdk&s...

it looks like my checksum is good: 5ec3687f4e881d776376e9126e7484e9fed7a16865b40dfe9aa63d030219358f

and the Neo4J desktop client is expecting the wrong checksum: E4EAC1165F4EDC937B85937B92886241286DDA2143D997293364DD23570F1126

I'm having the same problem but on Linux, it seems like neo4j is expecting the checksum of the newest Zulu package but downloading and comparing with an older version.

mlh
Node Link

downloading it directly, the hash doesn't match what Neo4j expected:

 

Algorithm Hash Path
--------- ---- ----
SHA256 5EC3687F4E881D776376E9126E7484E9FED7A16865B40DFE9AA63D030219358F C:\Users\user\Downloads\zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip

I'm having the same problem