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Starting new database: DBMS failed to start: DBMS process terminated, see logs

Hi
I am trying to get the neo4j-movies-template-master working using 4.4.0 running on the windows 10 service. The service is running, I created a new 'Project' in desktop called MoviesProject and a new database called 'movies' within the project. When I click Start on I get a nice big red error box saying "DBMS failed to start: DBMS process terminated, see logs..". Can anyone help?
Cheers
Alastair

2 REPLIES 2

log.log....

[2021-12-30 18:22:35.990] [info] Retrieving status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]
[2021-12-30 18:22:36.000] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: false
[2021-12-30 18:22:36.037] [info] Checking ports
[2021-12-30 18:22:36.070] [info] Starting Neo4j
[2021-12-30 18:22:36.070] [info] Starting DBMS [database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395] 'v4.4.0'
[2021-12-30 18:22:36.123] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:22:36.125] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:22:36.126] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:22:36.131] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:22:36.132] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:22:37.171] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:22:37.174] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:22:37.175] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:22:37.184] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:22:37.186] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:22:38.203] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:22:38.209] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:22:38.212] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:22:38.215] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:22:38.216] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:22:39.226] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:22:39.231] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:22:39.232] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:22:39.234] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:22:39.235] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:22:40.252] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:22:40.254] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:22:40.255] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:22:40.256] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:22:40.257] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:22:41.272] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: false
[2021-12-30 18:23:03.617] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:23:03.811] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:23:43.625] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:23:43.793] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:24:23.636] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:24:23.822] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:25:03.640] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:25:03.806] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:25:43.648] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:25:43.788] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:26:23.660] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:26:23.836] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:26:50.188] [info] Retrieving status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]
[2021-12-30 18:26:50.199] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: false
[2021-12-30 18:26:50.234] [info] Checking ports
[2021-12-30 18:26:50.269] [info] Starting Neo4j
[2021-12-30 18:26:50.270] [info] Starting DBMS [database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395] 'v4.4.0'
[2021-12-30 18:26:50.320] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:26:50.322] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:26:50.323] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:26:50.325] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:26:50.326] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:26:51.339] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:26:51.343] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:26:51.345] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:26:51.348] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:26:51.349] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:26:52.367] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:26:52.369] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:26:52.370] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:26:52.372] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:26:52.373] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:26:53.391] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:26:53.400] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:26:53.401] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:26:53.403] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:26:53.404] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:26:54.420] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:26:54.422] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:26:54.422] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:26:54.424] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:26:54.425] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:26:55.441] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: false
[2021-12-30 18:27:03.710] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:27:03.919] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:27:43.719] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:27:43.880] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:28:23.728] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:28:23.887] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:29:03.737] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:29:03.906] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:29:43.741] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:29:43.913] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:30:23.751] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:30:23.945] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:31:03.762] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:31:03.965] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:31:43.778] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:31:43.947] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:31:45.178] [info] Retrieving status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]
[2021-12-30 18:31:45.191] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: false
[2021-12-30 18:31:45.258] [info] Checking ports
[2021-12-30 18:31:45.291] [info] Starting Neo4j
[2021-12-30 18:31:45.292] [info] Starting DBMS [database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395] 'v4.4.0'
[2021-12-30 18:31:45.346] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:31:45.349] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:31:45.350] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:31:45.352] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:31:45.353] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:31:46.365] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:31:46.371] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:31:46.372] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:31:46.375] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:31:46.376] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:31:47.388] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:31:47.390] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:31:47.391] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:31:47.393] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:31:47.394] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:31:48.410] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:31:48.413] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:31:48.416] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:31:48.419] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:31:48.420] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:31:49.430] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: true
[2021-12-30 18:31:49.436] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11003 }
[2021-12-30 18:31:49.437] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 11004 }
[2021-12-30 18:31:49.439] [info] Neo4j @ 11003 is down. connect ECONNREFUSED 127.0.0.1:11003
[2021-12-30 18:31:49.440] [info] Neo4j @ 11004 is down. connect ECONNREFUSED 127.0.0.1:11004
[2021-12-30 18:31:50.444] [info] Retrieved status for DBMS[database-bf58774b-3b9f-4dfd-8af6-47e6a9fef395]: false
[2021-12-30 18:32:23.792] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:32:23.992] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:32:32.813] [info] Graph App[37404c29-ae6c-43b0-b97c-7b6f7db5c043]: Checking 1.5.1 for suitable desktop API version
[2021-12-30 18:32:32.814] [info] Graph App[37404c29-ae6c-43b0-b97c-7b6f7db5c043]: Version 1.5.1 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' }
[2021-12-30 18:32:33.201] [info] Graph App[neo4j-browser-id]: Checking 4.4.1 for suitable desktop API version
[2021-12-30 18:32:33.201] [info] Graph App[neo4j-browser-id]: Version 4.4.1 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' }
[2021-12-30 18:32:33.296] [info] Graph App[neo4j-bloom-id]: Checking 2.0.0 for suitable desktop API version
[2021-12-30 18:32:33.297] [info] Graph App[neo4j-bloom-id]: Version 2.0.0 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' }
[2021-12-30 18:33:03.802] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:33:03.965] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:33:43.814] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:33:44.016] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:34:23.815] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:34:23.977] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:35:03.830] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:35:04.011] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:35:43.836] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:35:44.014] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:36:23.842] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:36:24.014] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:37:03.848] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:37:04.073] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:37:43.862] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:37:44.022] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:38:23.870] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:38:24.093] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:39:03.873] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:39:04.106] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:39:43.875] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:39:44.055] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:40:23.887] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:40:24.095] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:41:03.896] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:41:04.052] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:41:43.897] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:41:44.088] [info] Online check response: 200 version: 1.4.11
file
[2021-12-30 18:42:23.898] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-12-30 18:42:24.078] [info] Online check response: 200 version: 1.4.11
file

neo4j.log...
Neo4j is already running.