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Not receiving email notification for pausing inactive Aura instance

Ooker
Node

A while ago I still get email notify me that my free Aura instance is about to be paused due to being inactivate. But now I don't get these email anymore. Do you have any idea? Checking my account I don't see any setting about that.

1 REPLY 1

yolande
Community Team
Community Team

Hello, I am sorry you are having this problem. You need to contact Neo4j Aura Support https://aura.support.neo4j.com/hc/en-us. That team will have access to your account.