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Graphlytic

tiwari_milind
Graph Buddy

The new app Graphlytic for visualization is not working. Once following all the steps for its installation and launch it takes me to .Neo4jDesktop folder and I am not sure what to do post that.

29 REPLIES 29

Can you share more details? I.e. the steps you took for the install?

There will be a new version soon that makes it easier to install.

tiwari_milind
Graph Buddy

Once installing the app, I decided to run the app. As mentioned on online resources, it asked me to add the plug in and restart the app and database. I did that. However, when I restart the the Graphlyltic app it directs me to .Neo4JDesktop file and nothing else happens. I am not sure how to proceed after that.

michal_habala
Node Clone

Which operating system and which version of Neo4j Desktop do you use?

I am using Windows with the following versions:

Neo4J Desktop : 1.2.1
Neo4J Browser: 3.5.6

michal_habala
Node Clone

We've released Graphlytic Desktop 2.0.0 which uses Neo4j Desktop's plugin dependency mechanism, this should solve your problem. Please upgrade Graphlytic in your Neo4j Desktop (if it's not upgraded automatically please remove Graphlytic from Neo4j Desktop and install it again).

Blogpost on how to install Graphlytic in Neo4j Desktop: https://graphlytic.biz/blog/how-to-install-graphlytic-in-neo4j-desktop

Note: please be sure that no application is running on localhost:8080 and localhost:8443 ports because these are used by Graphlytic server which is started when you launch Graphlytic in Neo4j Desktop.

2X_7_70154121ce0d40d0f654fbae0c4fd80b3edc27d9.png

It is still not working. When I start the graph app and the Graphlytic I get this option. I do not know what to do next and the projects folder has nothing in it.

michal_habala
Node Clone

Please send the logs from Graphlytic Desktop to support@graphlytic.biz

Logs are located in <NEO4J_DATA_DIR>/graphApps/_global/graphlytic-desktop/dist/log/

<NEO4J_DATA_DIR> location can be found in Neo4j Desktop:
1 - click on the icon marked with "1" in the picture below
2 - use the path from the field marked with "2" in the picture below

Other suggestions:

  • Please review if the Neo4j Graphlytic Plugin is installed correctly - look at number "3" in the picture if it looks the same in your Neo4j Desktop
  • Please review if your Graphlytic Desktop installation was upgraded correctly - look at the version number of your Graphlytic Desktop app - number "4" in the picture

tiwari_milind
Graph Buddy

I have followed the path and it is empty. I am not sure what might be wrong. I have updated the graph app as well.

Graphlytic Desktop 2.2.0 was released yesterday. There was a problem with launching local Graphlytic Server when the app was installed in folder containing spaces. I see from your screenshots that the app is indeed installed in folder with a space in the name.

Please upgrade Graphlytic Desktop in your Neo4j Desktop (the upgrade should start automagically on Win) to version 2.2.0 and try to start it.

Dear Michael,

I think the Graphyltic app has started working. But I am not sure about one thing. I am trying to connect it to an existing database that I created in Neo4J. But when I am opening the Graphyltic app, it is showing me a blank sheet.

Do I need to import my data again? Or is there something that I am doing wrong?

michal_habala
Node Clone

When you create a new visualization it's a blank workspace where you can put nodes and relationships from connected Neo4j. You can use the search field in the center of the header to look for nodes (fulltext search) and by clicking on them place it to the worspace. Them by doubleclicking on the you can "expand" the nodes, e.g.load relationships of clicked node.

Before using the fulltext search please setup the index and reindex the db. Please see the steps in this picture:
1.Open the "Fulltext search configuration"
2.Choose properties that will be indexed
3.Click on "Start indexing"

Dear Michael,

I shall try that and let you know....

Thanks once again...

Dear Michael,
I think I am following it. I am able to see nodes and their properties. Is it possible to see visualization of certain queries as well in the app. Let say, the database schema or visualization of graph algorithms?

michal_habala
Node Clone

You can write your own cypher queries and visualize the output (if there are some nodes or relationships returned) with the Search & Manage data (also awailable as the Advanced Search from visualization's search field). More info is here : https://graphlytic.biz/doc/latest/Search_%26_Manage_Data.html

I shall give it a try...

mscalpello
Node

Getting an issue with this too, I'm on 2.2.1, I have Neo4j installed on my 😧 drive and Graphlytic seems to expect everything to be in C:\program files
I assume I could modify the .bat file to point to the right location, some pointers to what to change would be helpful..

I've just tested the installation on D drive in folders with spaces and I can't reproduce the issue. Can you please send your logs to support@graphlytic.biz for further inspection?

Be sure to use a local graph with Graphlytic Desktop. Connection to remote graphs is supported only in Graphlytic Server (on-premise installation or in our cloud) - a Free Trial of Graphlytic Server can be downloaded from graphlytic.biz webpage.

My setup:

  • Neo4 Desktop 1.2.3
  • Graphlytic Desktop 2.2.1
  • Windows 10
  • Local graph

mscalpello
Node

Hi,
Thanks for checking - will send the logs when I can.
I am only using a local graph

Hi!

I am having issues with the app. I am using neo4j desktop 1.2.4 on a windows 10 machine and everything is installed to the defaults.
I've tried installing the app today from both the Graph App Gallery and the way in the guide here: (https://graphlytic.biz/redirect/gld-plugin-install)

The app installs, but whenever I try to open it it tells me that the plug in is not installed. When I check available plugins i see the following:

Can you please help me how to resolve this issue?

Is it a Neo4j 4.0 or a 3.5.x instance? Try with 3.5.x

Michael

Hi Michael!

It is a 3.5.14 instance, and graphlytic is version 2.2.1.

No luck with a 4.0, nor with a 3.4.14 unfortunately.

In all cases, under manage/plugins it states under the plugin that "
Failed to find compatible version"

Hi, please try to remove Graphlytic from your Neo4j Desktop Project and add it again. Sometimes Neo4j Desktop can't install the plugin correctly but it works after removing and inserting back.

Note: Next version of Graphlytic Desktop (release is planned for end of February) will be without the plugin so it should be easier to install and manage.

the Graphlytic Desktop 3.0.0 was released today.

Please try to upgrade it in your Neo4j Desktop (if the upgrade doesn’t start automatically just remove and add Graphlytic again).

This version is not using any Neo4j plugins which resolved the issues with installation and starting of the app.

The Neo4j 4.0 is not supported yet (should be added in 1-2 weeks), but 3.5.6+ are supported.

Any luck with the neo4j 4 version.?
Cheers

Hi, sorry, I forgot to reply to this thread. Graphlytic Desktop 3.0.2 with Neo4j 4.x support was released few weeks ago. Please try it out and let me know in case of any issues.

Works no problem at all, thanks

krid_mail
Node Link

Hello all,

I'm having trouble getting Graphlytics to work on macOS Mojave with Neo4j Desktop 1.3.3

The app starts loading and initiates the server on port 8110 but then stops with a red error box. The log file says:

2021-06-18 11:59:52.833 [main] INFO - CONSOLE: finished = true
2021-06-18 11:59:53.240 [main] INFO - CONSOLE: Graphlytic configured
2021-06-18 11:59:53.592 [main] INFO - CONSOLE: Starting Graphlytic on port 8110
2021-06-18 11:59:53.951 [main] INFO - RunGraphlyticLinux started
2021-06-18 11:59:53.955 [main] INFO - RunGraphlyticLinux - PWD: ... Application Support/Neo4j Desktop/Application/graphApps/_global/graphlytic-desktop/dist/app/bin/
2021-06-18 11:59:53.957 [main] INFO - RunGraphlyticLinux - JAVA_HOME: ... /Library/Application Support/Neo4j Desktop/Application/distributions/java/zulu8.42.0.21-ca-jdk8.0.232/jre
2021-06-18 11:59:53.957 [main] INFO - RunGraphlyticLinux - PATH: ... /Library/Application Support/Neo4j Desktop/Application/distributions/java/zulu8.42.0.21-ca-jdk8.0.232/jre/bin:/usr/bin:/bin:/usr/sbin:/sbin
2021-06-18 11:59:57.197 [main] INFO - RunGraphlyticLinux finished
2021-06-18 11:59:57.566 [main] INFO - ERROR: false

The last line doesn't give a hint where to look for.

Any help is appreciated

Krid

krid_mail
Node Link

Issue solved by installing the current Neo4j Desktop. The current release of Graphlytic apparently stopped working with older Desktop versions

michal_habala
Node Clone

Graphlytic Desktop 3.5+ works only with Java 11. Neo4j Desktop prior to 1.4.4 uses Java 8 as the default JVM version. That's why you needed to upgrade Neo4j Desktop.

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