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Failed to restart neo4j

pinartyilmaz
Node Link

Hello,

I am getting the following error whenever I want to restart a neo4j database.
2X_f_f28b515dfddde4e107a4e0e3b68cbf85381ecbdc.png

And the log file looks as follows:

2020-06-10 12:39:27.159+0000 ERROR Failed to start Neo4j: Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabase@20a14b55' was successfully initialized, but failed to start. Please see the attached cause exception "Store and its lock file has been locked by another process: D:\neo4jDatabases\database-2de513a5-da71-4c90-919c-a2baf7261a1f\installation-3.5.14\data\databases\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)". Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabase@20a14b55' was successfully initialized, but failed to start. Please see the attached cause exception "Store and its lock file has been locked by another process: D:\neo4jDatabases\database-2de513a5-da71-4c90-919c-a2baf7261a1f\installation-3.5.14\data\databases\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)".
org.neo4j.server.ServerStartupException: Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabase@20a14b55' was successfully initialized, but failed to start. Please see the attached cause exception "Store and its lock file has been locked by another process: D:\neo4jDatabases\database-2de513a5-da71-4c90-919c-a2baf7261a1f\installation-3.5.14\data\databases\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)".
at org.neo4j.server.exception.ServerStartupErrors.translateToServerStartupError(ServerStartupErrors.java:45)
at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:187)
at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:124)
at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:91)
at com.neo4j.server.enterprise.CommercialEntryPoint.main(CommercialEntryPoint.java:22)
Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.server.database.LifecycleManagingDatabase@20a14b55' was successfully initialized, but failed to start. Please see the attached cause exception "Store and its lock file has been locked by another process: D:\neo4jDatabases\database-2de513a5-da71-4c90-919c-a2baf7261a1f\installation-3.5.14\data\databases\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)".
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:473)
at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:111)
at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:180)
... 3 more
Caused by: java.lang.RuntimeException: Error starting org.neo4j.graphdb.facade.GraphDatabaseFacadeFactory, D:\neo4jDatabases\database-2de513a5-da71-4c90-919c-a2baf7261a1f\installation-3.5.14\data\databases
at org.neo4j.graphdb.facade.GraphDatabaseFacadeFactory.initFacade(GraphDatabaseFacadeFactory.java:232)
at com.neo4j.commercial.edition.CommercialGraphDatabase.(CommercialGraphDatabase.java:20)
at com.neo4j.server.database.CommercialGraphFactory.newGraphDatabase(CommercialGraphFactory.java:40)
at org.neo4j.server.database.LifecycleManagingDatabase.start(LifecycleManagingDatabase.java:90)
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:452)
... 5 more
Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.internal.locker.StoreLockerLifecycleAdapter@66b7550d' was successfully initialized, but failed to start. Please see the attached cause exception "Store and its lock file has been locked by another process: D:\neo4jDatabases\database-2de513a5-da71-4c90-919c-a2baf7261a1f\installation-3.5.14\data\databases\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)".
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:473)
at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:111)
at org.neo4j.graphdb.facade.GraphDatabaseFacadeFactory.initFacade(GraphDatabaseFacadeFactory.java:227)
... 9 more
Caused by: org.neo4j.kernel.StoreLockException: Store and its lock file has been locked by another process: D:\neo4jDatabases\database-2de513a5-da71-4c90-919c-a2baf7261a1f\installation-3.5.14\data\databases\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)
at org.neo4j.kernel.internal.locker.StoreLocker.storeLockException(StoreLocker.java:116)
at org.neo4j.kernel.internal.locker.StoreLocker.checkLock(StoreLocker.java:92)
at org.neo4j.kernel.internal.locker.GlobalStoreLocker.checkLock(GlobalStoreLocker.java:61)
at org.neo4j.kernel.internal.locker.StoreLockerLifecycleAdapter.start(StoreLockerLifecycleAdapter.java:36)
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:452)
... 11 more

Could someone help me with this?

Thanks!
Pinar.

1 REPLY 1

Cobra
Ninja
Ninja

Hello @pinartyilmaz

I guess you got this error on Neo4j Desktop, did Neo4j Desktop can't start or can't connect to a database?

Did you try to reinstall?

Regards,
Cobra