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Cannot Connect to Bolt Service (Looks like HTTP)

MuddyBootsCode
Graph Steward

I've trying to connect to a remote Neo4j instance via the python driver. I'm using python 3.7 and the most up to date version of the driver. I have no issues connecting via the browser and I get this:

bolt://<ip-address>:7687

No issues but when I try the same address with the driver I get:

neobolt.exceptions.ServiceUnavailable: 
Cannot to connect to Bolt service on ('<ip-address>', 7687) 
(looks like HTTP)

Conf settings are:

dbms.connectors.default_listen_address=0.0.0.0
dbms.connector.bolt.enabled=true
dbms.connector.bolt.listen_address=0.0.0.0:7687

Anyone else run into this?

1 ACCEPTED SOLUTION

MuddyBootsCode
Graph Steward

Ok so after much searching. It turns out the instance is behind a load balancer that only accepts HTTP requests. Hopefully if anyone else gets this issue this helps

View solution in original post

1 REPLY 1

MuddyBootsCode
Graph Steward

Ok so after much searching. It turns out the instance is behind a load balancer that only accepts HTTP requests. Hopefully if anyone else gets this issue this helps