# (Unable to retrieve routing information

**URL:** https://community.neo4j.com/t/unable-to-retrieve-routing-information/44203
**Category:** Installation
**Created:** [September 10, 2021, 8:51am UTC](https://community.neo4j.com/t/unable-to-retrieve-routing-information/44203 "2021-09-10T08:51:26Z")
**Posts on this page:** 1
**Showing post:** 14

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### Author: ![shahid.pacmahn](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/shahid.pacmahn/32/31191_2.png) [@shahid.pacmahn](https://community.neo4j.com/u/shahid.pacmahn)
#### Post date: [March 22, 2024, 10:21am UTC](https://community.neo4j.com/t/unable-to-retrieve-routing-information/44203/14 "2024-03-22T10:21:48Z")

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Had the same issue , changing neo4j+s to neo4j+ssc in mac solved it for me

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