# Unable to reinstall Neo4j Desktop after removing **URL:** \ **Category:** Installation\ **Created:** [November 6, 2020, 4:40pm UTC](https://community.neo4j.com/t/unable-to-reinstall-neo4j-desktop-after-removing/28553 "2020-11-06T16:40:52Z")\ **Posts on this page:** 1\ **Showing post:** 6
**Author:** ![julian.eggert1](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/julian.eggert1/32/3159_2.png) [@julian.eggert1](https://community.neo4j.com/u/julian.eggert1)\ **Post date:** [November 10, 2020, 12:35pm UTC](https://community.neo4j.com/t/unable-to-reinstall-neo4j-desktop-after-removing/28553/6 "2020-11-10T12:35:09Z")
Dear Angelo, thank you very much for your suggestions. Yes, I made the mistake and deleted Neo4j directly without uninstaller. Then I proceeded to delete everything related to Neo4j in AppData, including the files you suggested + ".Neo4jDesktop". Following your mail I checked again that these files were indeed deleted. I don't know what changed in the meantime, however I was now able to finish the new setup. I will check again next time if the issue reoccurs. Kind regards Julian PS: BTW, when I install Neo4jDesktop for a local user, and then try to update it when a new version is available, it asks me for admin credentials, and otherwise aborts the update, so that you have to delete and reinstall from scratch. This is what led me to the entire trouble at first. Do you have any idea on this? > [@Unable to update Neo4j Desktop as non-admin user](https://community.neo4j.com/t/unable-to-update-neo4j-desktop-as-non-admin-user/28704): > > Hello, I installed Neo4j Desktop locally, as non-admin user. When there is a new version Neo4j Desktop would inform me to update, which I agreed. However then a GUI prompts for entering an admin password. If not, update/install is aborted. This forces to manually remove Neo4j Desktop and install from scratch, which causes other problems, see the following link Any idea how to circumvent this? Julian --- _[View the full topic](https://community.neo4j.com/t/unable-to-reinstall-neo4j-desktop-after-removing/28553)._