# Unable to install plugins **URL:** \ **Category:** Installation\ **Tags:** plugin\ **Created:** [June 11, 2019, 2:42pm UTC](https://community.neo4j.com/t/unable-to-install-plugins/7995 "2019-06-11T14:42:56Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![raulprivate](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/raulprivate/32/5042_2.png) [@raulprivate](https://community.neo4j.com/u/raulprivate)\ **Post date:** [June 11, 2019, 2:42pm UTC](https://community.neo4j.com/t/unable-to-install-plugins/7995/1 "2019-06-11T14:42:56Z")
hi, I'm trying to install neo4j plugins but the button is disabled. I managed to install it manually by copying the jars into the DB/plugins folder. However, I'd like to know what's the issue when doing it through the user interface: ![image](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/2X/4/41126e41dc198eb13a0645050f179484b12aae24.png) ![image](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/2X/3/33b2b56d847fffd9365f301ff2ff4f2389653dfc.png) When hovering the button I see a message that says "Offline". Installation details: Neo4j DB version: 3.5.5 Neo4j desktop 1.1.22 I saw this thread but didn't help. All my graphs are installed locally: > [@Trouble installing APOC plugin on Neo4j Desktop](https://community.neo4j.com/t/trouble-installing-apoc-plugin-on-neo4j-desktop/5347): > > Am running About Neo4j Desktop 1.1.15 and trying to install the APOC plugin but the 'install' link simply does not work, seems greyed out. Any suggestions? Thanks, Raul. ---
**Author:** ![stefan.armbruster](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/stefan.armbruster/32/74_2.png) [@stefan.armbruster](https://community.neo4j.com/u/stefan.armbruster)\ **Post date:** [June 11, 2019, 2:57pm UTC](https://community.neo4j.com/t/unable-to-install-plugins/7995/2 "2019-06-11T14:57:00Z")
you need to switch your Desktop into "online" mode. Click on the steering wheel on the left, there you'll find a `Offline mode` checkbox. Uncheck it. Depending on your network env you might need to configure proxy settings. ---
**Author:** ![raulprivate](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/raulprivate/32/5042_2.png) [@raulprivate](https://community.neo4j.com/u/raulprivate)\ **Post date:** [June 11, 2019, 3:04pm UTC](https://community.neo4j.com/t/unable-to-install-plugins/7995/3 "2019-06-11T15:04:08Z")
Many thanks Stefan. that was it! ---
**Author:** ![raavva](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/raavva/32/3859_2.png) [@raavva](https://community.neo4j.com/u/raavva)\ **Post date:** [November 26, 2019, 5:56am UTC](https://community.neo4j.com/t/unable-to-install-plugins/7995/4 "2019-11-26T05:56:50Z")
I agree , we have to uncheck offline mode and verify online status so that Desktop is in "Online" mode. Find the screenshot below: ![image](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/2X/d/de95f28af1019d5be0eeaefeedc975aa7fb3dc2a.png) ---
**Author:** ![boyle.adam](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/boyle.adam/32/6180_2.png) [@boyle.adam](https://community.neo4j.com/u/boyle.adam)\ **Post date:** [March 28, 2020, 10:15am UTC](https://community.neo4j.com/t/unable-to-install-plugins/7995/5 "2020-03-28T10:15:26Z")
I am still having this problem with desktop v1.2.5 (Windows) with Neo4j 4.0.2. I created a test graph to follow the course on graph algorithms but I cannot install the Graph Algorithms plugin as there is no install button for it. I have the offline radio button unchecked in settings. Not sure how to proceed. ---
**Author:** ![stefan.armbruster](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/stefan.armbruster/32/74_2.png) [@stefan.armbruster](https://community.neo4j.com/u/stefan.armbruster)\ **Post date:** [March 28, 2020, 5:35pm UTC](https://community.neo4j.com/t/unable-to-install-plugins/7995/6 "2020-03-28T17:35:11Z")
The graph algo library (renamed to graph data science library) is not yet available for Neo4j 4.x.x. It's gonna take couple of weeks until it will arrive. ---
**Author:** ![boyle.adam](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/boyle.adam/32/6180_2.png) [@boyle.adam](https://community.neo4j.com/u/boyle.adam)\ **Post date:** [March 28, 2020, 10:48pm UTC](https://community.neo4j.com/t/unable-to-install-plugins/7995/7 "2020-03-28T22:48:10Z")
Ok so if anyone else is trying to do this, through trial and error of creating a few versions it seems like 3.5.13 lets you install the same thing in the tutorial called "Graph Algorithms". I'm not sure if there is another page somewhere or a label or something where you can tell what versions of the tool the plugins support but that would be a nice feature.