# Unable to connect to localhost:7687
**URL:** https://community.neo4j.com/t/unable-to-connect-to-localhost-7687/37542
**Category:** Cypher
**Created:** [April 28, 2021, 2:46pm UTC](https://community.neo4j.com/t/unable-to-connect-to-localhost-7687/37542 "2021-04-28T14:46:11Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@sachin\_suryawanshi](https://community.neo4j.com/u/sachin_suryawanshi)
#### Post date: [April 28, 2021, 2:46pm UTC](https://community.neo4j.com/t/unable-to-connect-to-localhost-7687/37542/1 "2021-04-28T14:46:11Z")
Please keep the following things in mind:
Unable to connect to localhost:7687, ensure the database is running and that there is a working network connection to it.
I am using Neo4j Causal Cluster with Enterprise Edition
1. did you [search](https://community.neo4j.com/search?expanded=true) for what you want to ask before posting?
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Please format code + Cypher statements with the code `` icon, it's much easier to read.
Please provide the following information if you ran into a more serious issue:
- neo4j version, desktop version, browser version
- what kind of API / driver do you use
- screenshot of [`PROFILE` or `EXPLAIN`](https://community.neo4j.com/t/how-can-i-optimize-my-cypher-queries/114/2) with boxes expanded (lower right corner)
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- which plugins / extensions / procedures do you use
- neo4j.log and debug.log
---
### Author:  [@Joel](https://community.neo4j.com/u/Joel)
#### Post date: [May 4, 2021, 5:02pm UTC](https://community.neo4j.com/t/unable-to-connect-to-localhost-7687/37542/2 "2021-05-04T17:02:50Z")
Hi @sachin_suryawanshi, Welcome, did you have a question? If yes, what is it? I think you may have accidentally posted the question template. Joel
---
### Author:  [@zombiepoom02](https://community.neo4j.com/u/zombiepoom02)
#### Post date: [August 25, 2023, 2:40am UTC](https://community.neo4j.com/t/unable-to-connect-to-localhost-7687/37542/3 "2023-08-25T02:40:21Z")
I just recently install neo4j 4.1.12 on Ubuntu 22.04.3 LTS
and after I checked neo4j service status, It still looking good tho.
so I decided to use `cypher-shell` but it has some error.
```auto
Unable to connect to localhost:7687, ensure the database is running and that there is a working network connection to it.
```
Can some one help me to fix this error pls?
---
### Author:  [@adveatkarnik](https://community.neo4j.com/u/adveatkarnik)
#### Post date: [August 12, 2024, 10:09am UTC](https://community.neo4j.com/t/unable-to-connect-to-localhost-7687/37542/4 "2024-08-12T10:09:28Z")
Hi, did you figure out the solution to this?