# The Sandbox window is inactive **URL:** \ **Category:** Neo4j Graph Platform\ **Tags:** sandbox\ **Created:** [April 21, 2021, 8:10am UTC](https://community.neo4j.com/t/the-sandbox-window-is-inactive/37176 "2021-04-21T08:10:50Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![mouse.ft](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/mouse.ft/32/17878_2.png) [@mouse.ft](https://community.neo4j.com/u/mouse.ft)\ **Post date:** [April 21, 2021, 8:10am UTC](https://community.neo4j.com/t/the-sandbox-window-is-inactive/37176/1 "2021-04-21T08:10:50Z")
Hi, I'm a beginner in Neo4j and started Graphacademy course. I run sandbox movie database but can't move further because the Sandbox window is inactive. ---
**Author:** ![dvoneschwege](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/dvoneschwege/32/22812_2.png) [@dvoneschwege](https://community.neo4j.com/u/dvoneschwege)\ **Post date:** [March 6, 2022, 4:03pm UTC](https://community.neo4j.com/t/the-sandbox-window-is-inactive/37176/2 "2022-03-06T16:03:33Z")
I have the same problem - nothing happens when I run commands in the sandbox of the graphacademy course on python. ---
**Author:** ![dvoneschwege](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/dvoneschwege/32/22812_2.png) [@dvoneschwege](https://community.neo4j.com/u/dvoneschwege)\ **Post date:** [March 6, 2022, 4:05pm UTC](https://community.neo4j.com/t/the-sandbox-window-is-inactive/37176/3 "2022-03-06T16:05:26Z")
Also, the URLs & password under 'Your Sandbox Credentials' on [https://graphacademy.neo4j.com/courses/app-python/0-setup/2-sandbox/](https://graphacademy.neo4j.com/courses/app-python/0-setup/2-sandbox/) change every time the page is reloaded, so I don't know how to stay connected to the same sandbox environment / database. Maybe the sandbox not working has something to do with that?